Unemployment Compensation Regional Manager

Location: Augusta,Maine,United States

Department of Labpor - Bureau of Unemployment Compensation 

Job Class Code: 0749
Grade: 28 (Supervisory)
Salary: $63,689 - 90,438 (Annually)
Location: Augusta

Opening Date: November 8, 2024

Closing Date:  November 26, 2024

Are you ready to lead and inspire? Join our dynamic team as a Regional Unemployment Compensation Manager! This exciting role offers the chance to shape policy, drive innovation, and make a real difference in people's lives. You'll oversee operations, collaborate with top-level management, and spearhead state-wide initiatives. If you're passionate about public service, have a knack for problem-solving, and thrive in a fast-paced environment, this could be your next career-defining opportunity. Help us build a stronger workforce and community!

Primary responsibilities include:  

• Lead and manage multiple projects simultaneously, ensuring timely completion and quality outcomes.
• Develop project plans, set milestones, and track progress using project management tools and methodologies.
• Allocate resources effectively across various projects and initiatives to optimize performance and results.
• Oversee and evaluate office operations, implementing changes to ensure compliance with policies and achievement of goals.
• Guide local office managers in interpreting and implementing laws, rules, and policies.
• Analyze laws and regulations, recommending policy changes to senior management.
• Evaluate and improve state-wide programs and systems.
• Collaborate with Division management on state-wide initiatives and operational changes.
• Develop procedural manuals and informational resources for local offices.
• Ensure compliance with HR laws, policies, and practices, including AA/EEO and security protocols.

Skills or knowledge required:

• Extensive knowledge of unemployment security programs, labor laws, and civil service regulations
• Strong leadership and management skills, including ability to supervise, train, and motivate staff
• Excellent communication and interpersonal skills
• Analytical thinking and problem-solving abilities
• Proficiency in program development, implementation, and evaluation
• Skill in coordinating multiple office operations and initiatives
• Ability to interpret and apply complex laws and regulations
• Proficiency in relevant computer programs and systems
• Project management expertise, including planning, resource allocation, and progress tracking
• Experience with project management tools and methodologies
• Ability to manage multiple projects simultaneously and meet deadlines

Minimum qualifications:

A Bachelors Degree in Public or Business Administration, Economics or related field -and- six years experience in management and/or investigation/adjudication/personnel administration which includes a minimum of four (4) years experience in unemployment compensation work and two (2) years of responsible supervisory or managerial experience.  Directly related experience may be substituted for the education requirements on a year-for-year basis. 

Preference will be given to those applicants:

• Strong communication skills: Ability to effectively convey ideas, expectations, and feedback to team members and vendors.
• Proven leadership experience: Track record of successfully leading and motivating teams to achieve project goals.
• Strategic thinking: Capacity to develop and implement long-term strategies aligned with organizational objectives.
• Problem-solving abilities: Skill in identifying issues, analyzing options, and implementing effective solutions.
• Stakeholder management: Experience in managing relationships with diverse groups of stakeholders, including clients, team members, and upper management.
• Results-oriented mindset: Focus on achieving measurable outcomes and meeting project deliverables.
• Emotionally aware: Understands and manages emotions to create a positive work environment.
• Eager to learn: Committed to growing professionally and staying up-to-date with leadership best practices. 

Contact information:

Questions about this position should be directed to Sara Watson at (207) 816-2954 or Sara.Watson@Maine.gov

Application Instructions:

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