Unemployment Hearing Consultant

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Hearing Consultant functions as the primary client contact for the notification and preparation for unemployment hearings.  This position acts as the primary contact between the customer, state unemployment agencies, and Hearing Representatives; and is responsible for receiving and analyzing information and preparing clients for unemployment hearings.

What you’ll do

• Interpret hearing decisions and hearings to provide consultation on the best course of action

• Prepare clients on what to expect during the hearing process

• Provide appropriate documentation to state agencies

What experience you need 

• 3-5 years of customer service related role

• 3+ years working in the unemployment industry

What could set you apart

• Legal education or paralegal is preferred

• Associate’s degree (A.A.) or equivalent from two-year college preferred

• Preferred two years of unemployment or administrative hearings experience

• You possess excellent written and verbal communication skills with the ability to communicate with team members at various levels, including business leaders.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-St. Louis-Rider Trail

Function:

Function - Fulfillment / Operations

Schedule:

Full time