Director-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

Role Descriptions:

This Director role reports to the VP of Enterprise Data Management (EDM) Products and Solutions team. Director will lead the development and execution of EDM Products tools, creating Data Products & Marketplace, and partnering with Enterprise Architecture for Reference Data Management strategy and tooling. This role requires a strong blend of product management expertise, business strategy, and technical acumen to deliver transformative data solutions.

Primary Responsibilities:

• Lead the vision for the enterprise data strategy, aligning with product and enterprise teams to support innovation and the rapid-cycle delivery of data-driven products at scale.
• Lead the development and evolution of AMEX’s internal Data Marketplace platform, enabling frictionless discovery, access, and governance of reusable data assets.
• Partner with technology to ensure a seamless and secure data marketplace for data consumers.
• Oversee Foundational Data Initiatives: Manage a portfolio of foundational data initiatives, collaborating cross-functionally with product, analytics, engineering, and governance teams to ensure alignment with both business goals and platform strategies.
• Product Roadmap Ownership: Define and drive the roadmap for foundational data and technical products(such as Reference Data Management)—from ideation to development to adoption—enabling seamless access and usability for internal customers.
• Champion User-Centric Design: Promote intuitive and scalable data product design, ensuring offerings meet the evolving needs of enterprise teams across the organization.
• Lead Adoption and Engagement: Develop and execute adoption and engagement strategies for foundational data products. Establish clear KPIs and success metrics to demonstrate value and inform ongoing improvements.
• Develop Business Cases and Value Narratives: Craft compelling business cases and value propositions for foundational data capabilities. Influence senior stakeholders to secure buy-in and ensure alignment with long-term technology investments.
• Identify Strategic Opportunities and Partnerships: Proactively identify and prioritize strategic data opportunities and partnerships that enhance the utility and market value of internal data assets—driving both external impact and internal efficiency.
• Build and Lead a High-Performing Team: Recruit, develop, and lead a high-performing team focused on data product management and strategy. Foster a culture of innovation, accountability, and cross-functional collaboration through strong leadership and mentorship.

Qualifications:

• Required prior experience in working in large financial institutions or banking industry
• Bachelor’s degree in data science, Computer Science, Information Systems, or a related field; experience in the convenience retail and/or hospitality industry preferred.
• 8+ years of experience in analytics,