Director-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

Role Description:

This Director role reports to the VP of Enterprise Data Management (EDM) Products and Solutions team. The Director will lead the development and execution of EDM Products, creating a comprehensive set of reporting and metrics, and solutioning & implementing an enterprise framework for data tooling.  This role requires a strong blend of product management expertise, business strategy, and technical acumen to deliver transformative data solutions.

Primary Responsibilities:

• Own the vision, roadmap, and lifecycle of high-impact enterprise data products.
• Drive adoption of best-in-class product management practices in data product development, including user-centric design, agile delivery, and metrics-driven prioritization.
• Collaborate with data owners, stewards, architecture, and engineering teams to ensure data products are scalable, high-quality, and compliant.
• Drive enterprise-wide enablement of reporting and insights against all the Data Risks through standardized, governed data products and services.
• Lead the strategy and delivery of self-service reporting frameworks and visualization solutions that democratize data access and insights across business units.
• Partner with business intelligence teams and analytics stakeholders to align reporting capabilities with enterprise metrics, KPIs, and strategic goals.
• Ensure reporting platforms and outputs are scalable, timely, and actionable, supporting decision-making from executive to operational levels.
• Partner with Enterprise Architecture to champion the enterprise-wide adoption and enforcement of standardized data management tools.
• Oversee solution architecture and ensure alignment with best-in-class practices for data governance, quality, cataloging, metadata, lineage, and access control.
• Work with Policy, Standards, and Controls team to ensure the Enterprise Data Management ecosystem will meet evolving needs.
• Promote a culture of data literacy and insight-driven decision-making through enablement, training, and strategic partnerships.

Qualifications:

• Preferred prior experience in working in large financial institutions or banking industry
• Bachelor’s degree in data science, Computer Science, I