IT Director PMO

Pike Enterprises is seeking a dynamic and experienced Director of Project Management for our IT department. The successful candidate will be responsible for overseeing the PMO organization including running large strategic initiatives, managing ongoing enhancements, and streamlining overall work execution processes. This leadership role requires a visionary with exceptional organizational, communication, and leadership skills, capable of driving the IT department towards achieving our strategic goals.

Essential Functions

Program Management:

• Oversee the portfolio of IT programs and projects, ensuring consistency and alignment with organizational priorities of on time, on budget, within scope and with quality
• Develop and implement project management methodologies and standards to improve efficiency and effectiveness.
• Monitor and report on the status of all IT programs and projects to senior leadership.

Strategic Initiative Oversight:

• Lead the planning, execution, and delivery of large-scale IT projects and strategic initiatives.
• Collaborate with senior leadership to align IT programs with corporate strategy and goals.
• Ensure programs are delivered on time, within scope, and within budget.

Enhancements and Continuous Improvement:

• Setup and drive the adoption of Pike IT process for delivering ongoing enhancements to existing IT systems and processes.
• Implement best practices for process improvement and operational efficiency.
• Foster a culture of continuous improvement within the IT department.

Team Leadership and Development:

• Lead, mentor, and develop a team of program managers and project managers.
• Provide clear direction, support, and performance feedback to team members.
• Promote professional growth and ensure the team is equipped with the necessary skills and knowledge.

Stakeholder Engagement:

• Build and maintain strong relationships with internal and external stakeholders.
• Facilitate communication and collaboration between IT and other departments.
• Ensure stakeholders are informed and engaged throughout the project lifecycle.

Risk Management and Compliance:

• Identify and mitigate risks associated with IT programs and projects.
• Ensure all programs comply with relevant regulations, standards, and best practices.
• Develop and maintain contingency plans to address potential issues.

Minimum Requirements:

• Bachelor’s degree in computer science, Information Technology, or a related field
• In-depth knowledge of IT processes and tools as it pertains to project management, financial management and resource planning
• Proven experience (10+ years) in IT program management, including leadership roles with a focus on agile delivery.
• Strong financial acumen with a successful track record in budget management.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to design and execute strategic IT support initiatives in alignment with business objectives.
• Proficiency in vendor management, contract negotiations, and procurement processes.
• Familiarity with the field service business and process/tools to facilitate running a crew based field services business.
• Relevant certifications (e.g., ITIL, PMP) or technical certifications are advantageous.

Preferred Qualifications:

• Experience with Oracle fusion applications including HCM, OTL, Field services, ERP and CX cloud
• Experience with Microsoft products including Dynamics 360, Azure EDW and Power apps
• Master’s degree in computer science, CIS, or related field
• 10+ years of experience in a leadership role of a large matrixed organization
• 10+ years of experience managing operational and/or project financial budgets
• 10+ years of IT experience developing and implementing systems within an organization