Asset Protection Officer, Newport Centre - Jersey City - Part Time

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

Our Asset Protection team uses advanced technology and analytics tools to reduce shortages and protect our company’s bottom line. The Asset Protection Officer is an entry-level opportunity within Asset Protection with the primary responsibilities of communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and making every customer feel welcome. The Asset Protection Officer may be stationed at customer entrances and high-shortage areas to monitor customer traffic entering and exiting the store, provide a visual deterrent to theft, and help drive shortage initiatives, brand protection, and safety.

We're looking for flexible team players who thrive in our fast-paced environment, can juggle multiple tasks, and can work various shifts including nights, weekends and holidays.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

What You Will Do

• Create a welcoming environment by acknowledging every customer with a warm smile and courteous demeanor
• Stay connected with Asset Protection Detectives and Management through two-way communication devices to quickly report any security concerns or opportunities to assist customers
• Be a reassuring and visible presence stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activity
• Support apprehensions of shoplifters at the direction of AP Leaders, AP Captains, and AP Detectives
• Complete audits and other assigned AP tasks
• Document incidents thoroughly by preparing clear and accurate reports on theft incidents, accidents, and operational audits
• Build strong relationships with store colleagues by working collaboratively to support safety and excellent service
• Maintain strict compliance with the law and company policies regarding apprehensions, searches and evidence preservation
• Testify in court for criminal and civil cases
• Facilitate first aid for customers and colleagues
• Handle proprietary, sensitive, and confidential information

Skills You Will Need

Communication: Comfortable communicating with customers 

Adaptability: Able to adapt quickly to changing priorities

Teamwork: Enjoy working as part of a team, as well as independently

Technology: Comfortable with two-way communication devices and other technology

Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.

Who You Are

• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• Flexible availability, including days