Head of Payments

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summary

Support in improving existing processes to create efficiency and improve TAT on execution aligned with best practices and group requirements.
Support in improving the Risk & Control environment within the operations
Ensure that payments are processed whithin SLAs and cut off times
Create relevant management information for payments process

Job Description

• Execution of RTS plan and achieve step down of payments;
• Design and execution of RTS plan on Fx;
• Design and execution of Payments and Trade programme;
• Design and execution of Reconciliation remediation;
• Interact with various business leaders across CIB, RBB and other relevant areas in the bank to ensure changes are implement with alignment with strategy and priorities of the bank;
• Assist in improving the current cash breaks and Reconciliations by engaging with various areas involved to improve current processes;
• Engagement with team leads, system Engineers, Project managers to reengineer and develop new workflows for the team to allow for dual control and transparent reporting
• Support the project team with necessary expertise on critical projects and implementation in country
• Re-engineer processes where necessary to ensure efficiency and alignment with strategy;
• Recommend where necessary, upgraded equipment to ensure the business as volumes and sophistication increase in line with the strategic plan;
• Provide excellent service to internal and external customers;
• Responsible to ensure that policies, processes and procedures are understood embedded and fully adhered to by all team members;
• Coach, support and train team members to raise awareness on operational risks, and provide guidance around control procedures and compliance standards;
• Review Audit findings, risk events and ensure all findings are closed within agreed timescale.

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)