Program Director - Housing & Supportive Services

Description

This is a leadership position overseeing three different program sites. As such, the Program Director ensures the smooth operations and completion of the work product of the office. This role will oversee a continuum of services for people experiencing homelessness.  The programs will be HUD, Rapid Rehousing, and Permanent Support Housing. 

Tasks to further this effort include the following:

• Provides leadership and coordination for improving Behavioral Health program efficiencies, effectiveness, and overall program quality.
• Coordinates/conducts in-service training for managers and staff on changes in laws/regulations and standards. 
• Oversees quality and utilization monitoring activities and care coordination.
• Directs the day-to-day operations of the HUD, Rapid Rehousing, and      Permanent Support Housing programs and implements programmatic and administrative policies and procedures to attain program goals and objectives.
• Supervises the case managers, evaluates employee performance, and recommends human resources actions to the Vice President of Programs.
• Makes programmatic and administrative recommendations to the Vice      President of Programs following the agency/program goals and objectives.
• Oversees the HUD, Rapid Rehousing, and Permanent Support Housing programs' productivity to meet established standards and ensure continuity of care in providing comprehensive services.
• Coordinates communication with other service components of the agency and outside agencies involved with agency clients.
• Provides leadership and coordination for improving HUD, Rapid      Rehousing, and Permanent Support Housing program efficiencies,      effectiveness, and overall program quality. 
• Provide leadership to HUD, Rapid Rehousing, and Permanent Support Housing program staff through guidance and supervision; foster teambuilding  
• Adheres to the agency's policies and procedures.
• Serves on agency committees, working groups, and other bodies as assigned.
• Adheres to the agency's code of ethics and complies with the state mental health code.
• Carry out ongoing requirements of contracted services
• Quality Control
• Maintenance of the Quality Assurance Plan
• Oversight of daily programmatic operations for HUD, Rapid Rehousing,      and Permanent Support Housing.
• Oversight of interviewing, hiring, and training according to company      standards
• Assist with billing procedures in concert with the Vice President of      Finance
• Conduct routine staff meetings and disseminate directives/info effectively and timely.
• Ensure necessary training and tools are provided for staff and training guidelines are followed according to agency standards.  
• Ensures effective program budget management including oversight of funds receivable and expenditures.  
• In this role, you will help us achieve our mission to change the way the world defines and views disabilities by making profound, positive differences in people’s lives every day.
• Willingness/ability to travel around south Louisiana required and needed to oversee HUD, Rapid Rehousing, and Permanent Support Housing Programs.

REQUIRED SKILLS:

PROVISION OF SERVICES:

• Knowledgeable of contractual requirements/deliverables and population specifics for all programs overseen
• Assures that Easterseals’ long-standing tradition of providing high-quality complex case management services is honored and actualized
• Develop and maintain working relationships with all program funders
• Oversight of daily programmatic operations
• Provide routine and meaningful supervision to all direct reports
• Participate in agency activities around HUD grant writing for new and renewal funding opportunities. Ability to utilize the federal grant writing platform known as e-Snaps.
• Assure that all documentation and reporting guidelines/expectations are met
• Serve as an integral part of the agency’s Quality Assurance process
• Assure the integrity of program treatment model(s) being utilized, where applicable
• Develop and oversee a system of clinical staffing for each program supervised
• Assure the accuracy of program treatment outcome data submitted
• Participate in benchmarking program outcomes against relevant national outcomes data about various service lines
• Assure that all clients and significant others as well as employees are treated with respect and dignity, and ensure that their rights are preserved
• Assess, as appropriate, client service provision in terms of performance criteria that reflect sound clinical practices
• Adopt/implement/oversee evidence-based clinical practices where possible
• Oversee