Administrative Assistant- Medical

Location: Methodist Professional Centers 1 & 2
Schedule: Monday–Friday, 8:00 a.m.–4:30 p.m. (Onsite; no weekends or holidays)

This position supports a fast‑paced cardiovascular department where patients must be seen promptly. Success in this role requires strong attention to detail and a sense of urgency.

Key Responsibilities

• Communicate promptly and effectively with patients and providers.
• Accurately schedule patient appointments in accordance with established guidelines.
• Understand the full patient workflow and the steps required to ensure a smooth, efficient experience.

Preferred Qualifications

• Experience with Cerner or other complex database systems.
• Interest in improving workflows and enhancing the patient experience.
• Openness to new ideas, processes, and continuous learning.
• Ability to perform all essential functions and independently guide patients through the process within six months.

Role Summary

Provides administrative and technical support to department leaders and teams. Works with basic direction and resolves standard administrative issues as they arise.

Requirements

• High School Diploma or GED.
• 0–3+ years of relevant experience; prior administrative experience preferred.
• Experience in a matrixed or complex work environment is a plus.
• Basic proficiency with Microsoft Word, PowerPoint, and Excel.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.