Quality Compliance Analyst
Johnson & JohnsonAbout the role
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Customer ManagementJob Sub Function:
Customer Service OperationsJob Category:
ProfessionalAll Job Posting Locations:
New Brunswick, New Jersey, United States of America, Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of AmericaJob Description:
DePuy Synthes is recruiting for a Quality/Compliance Analyst – Customer Service, located in New Brunswick, NJ, West Chester, Pennsylvania, and Raynham Ma. Remote locations may be considered.
This role is responsible for executing and supporting regional operations in the areas of Document Management, Quality, Compliance, and SOX Reporting and for providing superior advisory and analytical support to internal and external customers enabling the compliant execution of critical customer focused operations.
Key Responsibilities:
Day-to-Day Activities: 70%
Support and continually work within the parameters established by a risk-based Quality Management System framework.
Serve as the Customer Service (CS) Subject Matter Expert (SME) regarding SOX financial reporting, Quality and Compliance.
Benchmark internally and externally, regionally and globally, to gather, share, and implement standard methodologies accordingly.
Assist CS Senior Leaders with development and implementation of organizational and strategic plans designed to improve efficiency of department processes, using technology and other platforms to standardize, leverage and/or eliminate manual interactions wherever possible.
Lead and manage projects related to broader Supply Chain initiatives, as required.
Your Key Performance Indicators for this role include on-time completion/compliance with SOX reporting.
Support change management strategies by applying change management principles and tools
Support the development and maintenance of internal resources to provide accurate SOX financial, Quality and Compliance information.
Day-to-Day Activities: 10%
Provide CS Quality & Compliance expertise on applicable projects.
Lead and/or support key de
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