Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst Sr within PNC’s Technology organization, you will be based in Pittsburgh, PA.

The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

We are seeking a highly skilled Business Systems Analyst Sr who is detail oriented professional with exceptional problem solving skills , a passion for technology and the ability to bridge the gap between business needs and technical solutions, collaborative team player, Self-starter with strong sense of ownership and attention to details. The ideal candidate will have at least 3 years of experience with complex enterprise environments.

Key responsibilities
- Collaborating and coordinating requirements or user story testing by working
with the line of business, Quality Engineers, technology to confirm the
developed solution meets all initiative requirements.
- Collaborating with key leaders and subject matter experts to elicit, define, and
document initiative needs.
-Acting as a subject matter expert on business or technology processes and
analysis techniques to identify inefficiencies and opportunities for
improvement.
- Translating initiative needs into requirements or user stories using applicable
methodology.
- Gathering requirements from business units and translating those to
programmers and developers.
- Assessing and documenting the impacts of suggested requirements or user
stories to provide a thorough understanding of current and future states of the
impacted areas.
- Escalating risks, dependencies, and issues to the designated leaders.
- Collaborating with leaders to document scope or requirement changes for
approval.
- Creating requirements or user stories, data mapping, and flow diagrams by
using standard tools.
- Establishing process performance data and metrics for ongoing business as
usual (BAU) support.
- Improving quality by creating clear acceptance criteria and providing guidance
on defect management.

Skills
- Strong knowledge of SQL and data analysis.
- Requirements Gathering and documentation – Expertise in eliciting , analyzing
and documenting business and system requirements
- Strong analytical and problem-solving skills.
- Ability to work in agile environment
- Experience with data pipelines and tools
- Experience with effectively prioritizing and executing tasks successfully.
- Experience in Finance domain preferred
- Strong communication, critical thinking and stakeholder management abilities
collaborative mindset.

-Competency: Data Analysis, Business and Systems understanding, communication & stakeholder management, Data management & Governance, Problem solving , critical thinking, Project & change management

Job Description

• Participates in analyzing business requirements and production specifications for changes made to technology applications.
• Formulates and defines the system scope and objectives, based on user needs and business processes .
• Directs business process improvement projects for internal business groups, aiming to improve business results .
• Identifies and documents all system constraints, implications and consequences of various proposed system changes .
• Provides recommendations for addressing and resolving business issues, for a specific business group .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage tha