Systems Engineer

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

SUMMARY

Working with general supervision, the Engineer, Systems is responsible for the planning, development, administration and support of client systems and applications in an enterprise environment.  This position interacts with a manager several times a week, perhaps daily, to receive guidance and feedback.  Many non-routine activities will require manager’s advanced approval.

This position will sit onsite 5 days per week in Grapevine, Tx.

ROLES AND RESPONSIBILITIES

• Participate in planning and development of new client systems technologies / services
• Perform daily management, monitoring, and administration of client systems
• Provision and deploy physical and client systems according to defined best practices
• Resolve basic issues related to area of expertise as they occur
• Collaborate with team members across IT
• Participate in IT service management processes

REQUIRED SKILLS AND EXPERIENCE

• Bachelor’s degree with a regionally accredited program or 5+ years relevant work experience
• 5+ years of relevant experience or 10+ years for educational equivalency
• Must be available to work after hours and weekends as needed
• Must participate in an “on-call” rotation and accept calls after hours and on weekends to respond to the needs of a 24x7 support environment
• Managing Office 365 services, including user lifecycle management, Exchange, Teams, and SharePoint
• Managing single sign-on and multifactor authentication using technologies such as Okta and Microsoft
• Executive support

PREFERRED SKILLS AND EXPERIENCE

• Experience in retail

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.