Manager, Laboratory Services (3rd shift)

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The department of Surgery- Histo & Immuno has an exciting opportunity for a Manager, Laboratory Services (3rd shift) position. The incumbent plans and implements the overall laboratory policies, procedures, and services for the assigned unit. Additionally, an employee in this position ensures efficient and effective departmental operations, including department quality control and compliance adherence. The Manager, Laboratory Services also manages and oversees personnel, coordinates services with reference laboratories and vendors, and collaborates with other laboratories and departments to provide high quality integrated patient care. Further, the incumbent oversees the development of various monthly and quarterly reports and actively improves the functions of the laboratory services.

CORE JOB FUNCTIONS                                                                                           

• Manages teams of phlebotomists responsible for collecting blood samples and performing basic tests and laboratory procedures.

• Communicates and disseminates general information and policy or procedure changes to personnel.

• Ensures the process of drawing blood is performed according to safety and compliance standards and assures that the verification of patient or donor identification is accurately recorded.

• Ensure that the proper equipment is in place for the drawing of blood.

• Monitors equipment performance, diagnoses instrument problems and malfunctions, and makes repairs or initiates service requests.

• Plans, prioritizes, and directs work activities to ensure smooth and efficient operations.

• Investigates and resolves problems concerning patient testing and procedures.

• Assists with interviewing and selecting new staff.

• Participates in the formal progressive disciplinary process.

• Conducts, monitors, and evaluates the effectiveness of employee performance improvement plans.

• Participates in the design and implementation of new procedures and instrumentation.

• Monitors quality control and assurance, proficiency testing, and implements corrective actions.

• Coordinates and participates in continuing education activities and events.

• Monitors employee compliance with approved regulatory and departmental guidelines. Assists in developing the strategic goals and objectives for the section.

• Develops, implements, and evaluates training programs.

• Assists with the development of competency assessment tools.

• Participates in the review, revision, and implementation of standard operating procedures.

• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.

• Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                        

• Bachelor’s degree in relevant field

• Certification in relevant specialty or field

• Minimum 5 years of relevant experience

DEPARTMENT ADDENDUM

Department Specific Functions

This is a 3rd shift position with expected hours between 11:00pm and 7:30am or as assigned by your supervisor.

Diligently manages and supervises all cadaveric donor testing and routine testing happening or transitioning to the 3rd shift.  Manages and responds supervisor on call phone, to coordinate all donor initial evaluations, ensuring results are delivered within the expected TAT. to address clients’ concerns and any situation or issue during the shift. to perform virtual crossmatches for the different clients.

Supervises and coordinates with the virtual XM on call tech, all the cadaveric Flow Crossmatches, the ones in- process, newly received and the newly assigned.

Performs virtual crossmatch analysis for the different clients and organs, or as needed.

Designate