Warehouse Manager

As a key operational leader within a fast-paced, service-driven distribution environment, the Warehouse Manager ensures that daily receiving, picking, staging, loading, and delivery activities run efficiently; customer orders are accurate and on time; labor productivity targets are met; safety standards are upheld; and inventory remains accurate and controlled. 

Key Responsibilities

Strategic & Operational Execution 

• Execute the operational components of the company’s strategic plan at the branch level. 

• Lead daily warehouse huddles focused on safety, service, labor productivity, and inventory accuracy. 

• Review daily operating reports and address performance gaps immediately.  

 

Warehouse Operations & Service Delivery 

• Oversee daily receiving, picking, staging, loading, and delivery coordination. 

• Maintain structured quality control processes to minimize incorrect deliveries. 

• Ensure accurate staging and load verification prior to dispatch. 

• Monitor route efficiency and coordinate with drivers for timely departures.

 

Safety, Compliance & Risk Management 

• Conduct regular safety meetings and reinforce safety protocols in daily huddles. 

• Promote a zero-tolerance culture for unsafe behavior. 

• Monitor safety metrics including recordable incidents and close calls. 

• Ensure OSHA compliance and adherence to warehouse safety standards. 

• Investigate incidents promptly and implement corrective action. 

• Ensure proper forklift certification and equipment safety inspections. 

 

Labor Management & Workforce Leadership 

• Supervise warehouse associates, supervisors, and drivers (as applicable). 

• Manage staffing levels to support seasonal demand. 

• Control overtime usage to meet annual targets. 

• Coach and develop supervisors and high-potential team members. 

• Maintain a disciplined but positive, team-oriented work environment. 

 

Inventory Management & Accuracy 

• Review daily inventory variance reports and resolve discrepancies immediately. 

• Maintain inventory variance ≤ 0.5%. 

• Conduct weekly cycle counts and ensure quarterly hard count compliance. 

• Separate and manage slow-moving, obsolete, and damaged inventory. 

 

Fleet & Equipment Coordination 

• Ensure proper staging and loading to prevent vehicle damage. 

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