Administrative Supervisor

Description

Howard's Pool World is seeking an Administrative Supervisor to join our team in Lake Suzy, FL. The Administrative Supervisor will be responsible for overseeing the administrative team and supporting the daily operations of the administrative department within the pool maintenance company.

The ideal candidate will have strong leadership skills, attention to detail, and a background in managing office staff in a service-oriented environment.

Pay rate: starting at $22.00/hour

Requirements

Responsibilities:

• Supervise and lead a team of administrative staff, ensuring tasks are completed accurately and efficiently.
• Assign and delegate daily tasks, ensuring proper workflow and timely completion.
• Monitor staff performance and provide training, coaching, and support as needed.
• Conduct regular staff meetings to review goals, challenges, and department updates.
• Act as a point of contact for customer inquiries, ensuring issues are addressed promptly and professionally.
• Oversee the creation and management of customer accounts, service schedules, and billing records.
• Ensure high standards of customer service are maintained across all administrative tasks.
• Ensure accurate data entry and maintenance of administrative databases.
• Identify inefficiencies in administrative processes and propose improvements to enhance productivity and streamline operations.
• Collaborate with management to ensure adherence to company policies, safety procedures, and quality standards.
• Assist in the preparation of payroll, invoicing, and other financial reports related to the administrative team.
• Ensure compliance with company policies, industry regulations, and best practices.

Qualifications:

• Proven experience in an administrative or supervisory role, preferably in a service industry.
• Strong leadership, organizational, and time-management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficient in office software (Microsoft Office Suite), and familiarity with industry-specific software is a plus.
• Knowledge of pool maintenance and related services is a bonus but not required.
• Strong attention to detail with a focus on accuracy and efficiency.
• Ability to work well in a team and foster a positive and productive work environment.

Let's elevate the pool care industry, together!

SPS PoolCare is the fastest growing pool care and maintenance company in the United States. We are pool care experts working to make pool ownership a joy. We put our customers and our team members at the center of all that we do. We are on a mission to change the pool industry – for the better.

SPS PoolCare is already #1 or #2 in many of our markets, and we envision a bright future ahead. Our success depends on hiring only the very best team members, and on building a cohesive team with a passion for serving our customers.

At SPS PoolCare, we don’t just welcome diversity – we celebrate it! SPS PoolCare is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected by applicable state or federal laws.

Please note, SPS PoolCare does not accept agency resumes. Please do not forward resumes to our careers alias or other SPS PoolCare employees. SPS PoolCare is not responsible for any fees related to unsolicited resumes.