Senior Manager, Global Product Owner, Channels

 

 

 

Requisition ID: 191953

 Salary Range: 110,700.00 - 211,800.00 

Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

Position:   Senior Manager, Global Product Owner, Channels – New York, NY 

Global Banking and Markets 

Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world. 

Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.  

Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries!  We work together to drive ambition for every future! 

Purpose: This is an exciting opportunity for a Subject Matter Expert in Cash Management and Payments to play an integral role supporting the development of a global online banking platform for small business, corporate and commercial customers.  
The incumbent is responsible for the supporting the planning and business execution of the online business banking channel. This will include working various stakeholders across the organization to design, develop and implement the platform. The incumbent will be accountable for refining and prioritizing requirements, ongoing optimization of capabilities and supporting customer adoption.  
In fulfilling the role, the incumbent will be supporting the creation of a global product. This will require them to work independently and as part of a cross-functional global team, focusing on the North American Corridor (USA focused but also working closely with Canada and Mexico) and also working with partners across the rest of the Bank’s international footprint. The incumbent will work closely with key internal partners (e.g., Technology, Security, Control Functions and other business partners) and external partners such as third-party vendors, suppliers and consultants as needed to lead, co-lead and/or support the development of this platform. 

 

What You’ll Do 

• Define the target customer experience, leveraging market intelligence and user centric design principles and ensure the prioritization of this throughout the build process:
  • Understanding current market research and tracking of global trends, competitor offerings and understanding market requirements 
  • Maintaining lines of communication with delivery network, partners and customers about needs, competitive opportunities and trends.
  • Maintaining active participation in strategic conversations about customer experience in the business banking space 
• Develop and execute strategic business plans and requirements for the global platform:
  • Use market and industry knowledge to translate user needs into user stories and acceptance criteria for your team, maintaining a backlog of 3 to 4 sprints ahead of the team
  • Direct the development and definition of key capabilities and functionality
  • Review development work completed throughout sprint cycles to ensure key metrics are achieved and a process of continual improvement of the capabilities and customer experience are achieved
  • Support the implementation of the platform from migration strategy creation, internal and external pilot and ongoing sustainment
• Provide strong team leadership to motivate the program teams and ensure the achievement of agreed upon performance metrics by: 
  • Set team goals, monitor and report progress regularly using dynamic / visual tools
  • Fostering and developing a strong, positive team environment, driving individual contributor and team empowerment, innovation and a high degree of engagement 
  • Sharing knowledge, experience and responsibility with technology teams in a drive for the highest standards of professionalism and service excellence
  • Monitoring and coaching to achieve