Principal Product Owner – Compensation/HR/Benefits

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Job Description:

The Principal Product Owner on the HR Technology team will partner with the Human Resources, Compensation and Benefits business leaders to ensure the outcomes for a product are delivered that meet the requests from stakeholders while managing change impacts of the deliverables to other business and processes. This requires a fundamental understanding of the Human Resources, Compensation and Benefits business functions and their constraints (financial, marketing, compliance, legal, service, the customer environment, the technical capabilities, the user experience, etc.) to deliver viable solutions. The role will actively manage and escalate risks and customer-impacting issues within the day-to-day role to the management team.

Responsibilities

• Lead the prioritization of business requests by collaborating with Human Resources, Compensation and Benefits business leaders on key product considerations for Workday and ServiceNow and ensure initiatives are properly resourced and planned.

• Leverage insights, feedback, financials, compliance, and risk data to define key product features and product roadmaps in partnership with the business leaders and HR Technology configuration team.

• Align with Workday and ServiceNow product vision, features, best practices, and roadmap to leverage their high impact delivered functionalities.

• Create key product documentation (e.g., business requirements document, project timeline, decisions, process map, User Acceptance Test scenarios, approvals etc.).

• Capture high-level business requirements to include end-to-end impacts of the request which will support HR Technology configurations team and the Business Technology team to initiate the work.

• Identify and define key non-functional requirements (e.g., security roles, availability, performance, etc.) to achieve necessary product metrics.

• Own definition of Minimum Viable Product (MVP) and features/user stories for product delivery roadmap in-line with the Objectives and Key Results (OKRs) of the greater product vision outlined by Senior Manager, HR Technology Product Owner and/or Business Owner as the final decision maker for product scope.

• Build and prioritize product enhancements log to achieve OKRs and keep the log up to date through continuous collaboration with the business leaders, HR Technology configurations team and Business Technology team.

• Ensure product features and processes align with applicable Discover compliance, risk and quality management standards.

• Create and validate user story acceptance criteria by defining appropriate testing frameworks for product features (e.g., execute unit testing, facilitate user acceptance testing, collaborate on functional performance testing, etc.).

• Work with Data Stewards in their respective Line of Business (LOBs) to ensure required data quality controls are identified and implemented.

• Partner with Business Technology team to create technical features that are required to continuously optimize system components and underline infrastructure maintenance.

• Build a culture of accountability and ownership by collaborating with the HR Technology configurations team and Business Technology team to set target implementation timeline and monitor progress; manage dependencies with other business functions while identifying, building, and fostering partnership across different product teams.

Minimum Qualifications

At a minimum, here’s what we need from you:

• Bachelor’s Degree in Business or related

• 6+ years’ experience with Product, Business, Technical, or related

• In lieu of a degree, 8+ years’ experience with Product, Business, Technical, or related

Preferred Qualifications

If we had our say, we’d also look for:

• Working knowledge of Workday’s Advanced Compensation and Core HCM products

• Working knowledge Benefits programs and enrollment events

• Project Management experience (PMP a plus)

• Experience in business requirements gathering, User Acceptance Testing facilitation, Change Management support

• Working knowledge of Agile methodology