Business Development Executive- Strategic Partnerships (Ben Tech & Broker)

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Pets Best, a subsidiary of IPH, offers pet insurance and wellness plans for dogs and cats in every state. Founded in 2005 with a mission to provide access to comprehensive animal healthcare at an affordable price, Pets Best delivers flexible coverage, an easy claims process, and excellent customer service.  

Job Location: Remote 

Job Summary: 

Pets Best is seeking a Business Development Executive – Strategic Partnerships (Ben Tech & Broker) to join our growing Employee Benefits Channel. This fully remote role is responsible for cultivating new national broker and benefits technology partnerships, as well as managing and growing existing national relationships within the employee benefits ecosystem.

The Business Development Executive- Strategic Partnerships (Ben Tech & Broker) will play a key role in expanding our national partnership program with leading broker/consultant firms and benefits technology platforms that serve large- to enterprise-size employers. This individual will act as the primary point of contact for partners, delivering high-touch service, driving engagement, and proactively supporting partnership needs.

Key responsibilities include building new partnerships, supporting partner go-to-market activity, driving growth and engagement strategies, supporting marketing initiatives, delivering annual stewardship and performance insights, and ensuring seamless day-to-day partnership support.

This role will collaborate closely with the Regional Sales team to identify opportunities and drive net-new business. In addition, the role will work cross-functionally with marketing, implementation, and other internal teams based on partner needs.

Key Responsibilities:

• Identify, cultivate, and secure new national partnerships across the broker and benefits technology landscape, expanding Pets Best’s presence within the employee benefits ecosystem.
• Lead the full partnership lifecycle—from opportunity identification to contracting, negotiation of terms, onboarding, and ongoing long-term growth and performance management.
• Represent Pets Best at trade shows, broker meetings and industry conferences as required to expand brand awareness and generate new opportunities.
• Serve as the primary point of contact for all existing employee benefits channel national/strategic partnerships, delivering exceptional support and strengthening partner engagement.
• Provide high-touch, proactive account management, ensuring partners receive timely, responsive, and solutions-oriented day-to-day support.
• Develop and execute strategic growth plans to drive employer adoption, increase enrollment, and maximize long-term partnership value.
• Support marketing and communications efforts, including benefit communication planning, campaign coordination, partner incentives, and development of customized enablement and marketing materials.
• Prepare and present annual stewardship reports and performance insights to demonstrate value, highlight outcomes, and identify opportunities for optimization.
• Collaborate cross-functionally with business development, implementation, product, marketing, IT, and client success teams to ensure alignment and deliver a seamless partner experience.
• Maintain accurate documentation and reporting, tracking partner activity, opportunities, performance metrics, and progress against goals.
• Advocate for partner and client needs, providing actionable feedback to internal teams to enhance processes, strengthen relationships, and improve product offerings.
• Drive partner satisfaction and retention, reinforcing Pets Best as a trusted, long-term strategic partner within the employee benefits channel.

Qualifications Required:

• 5-7+ years of experience in partnership management, account management, or sales within the employee benefits, benefits technology, voluntary benefits, or broker ecosystem.
• Ability to travel 20%–40%, depending on business needs.
• Property