Operations Consultant, Anti-Money Laundering Operations Support Team (Beneficial Ownership System and Bridger System)

Location:

For Those Who Work At Home - Various, Ohio 44145

JOB BRIEF (PURPOSE)

The Operations Consultant position works autonomously and possesses depth and breadth of expertise with leadership guidance to own and drive operational or operational support processes and the associated technology applications.  The role will be the primary operations support for the beneficial ownership system (BOS) application and processes, along with secondary support for the Bridger application and sanction screening processes.  Relationship building within the Key Technology, Operations & Services (KTOS) organization, lines-of-business (LOBs), Financial Crimes Governance (FCG), Financial Crimes & Liquidity Risk Modeling (FCLRM), Model Risk (MR), and internal ESS partners is a primary success factor.  A background in technology systems, operations processes and AML/OFAC regulations are also contributors for success.   

ESSENTIAL JOB RESPONSIBILITIES

The responsibilities of the Operations Consultant focused in supporting beneficial ownership (BOS) and Bridger applications and processes are:

• Leads, identifies, and implements strategic improvement concepts that generate measurable benefits across the organization (e.g. revenue, expense, client experience, etc.).
• Develop reporting and metrics to measure performance and effectiveness of operational processes.
• Demonstrate and maintain expertise of industry trends and practices in operational area, Risk Management, Compliance, and Operations.
• Support solutions for business critical operational or technology issues including operational impact, root cause analysis, cross business impact, and arrival at solutions; leads and recommends solutions for operational or technology issues; translate and communicate clearly to end users and key stakeholders.
• Interpret findings from data mining processes and communicate findings to senior leadership.
• Use project management skills to lead and drive the completion of various tasks, including application changes, upgrades, issue remediation plans, 2nd and 3rd line of defense exams, etc.
• Partner, communicate, and negotiate with stakeholder groups to ensure workload is effectively prioritized, planned, and tracked to completion.
• Serve as a "trusted advisor" who develops and maintains strong relationships with both internal and external stakeholders (LOB partners, technology, compliance, vendors, etc.) in order to influence business decisions.
• Demonstrate and maintain knowledge of industry trends and practices in AML Technology, Risk Management, Compliance, and Operations.

REQUIRED QUALIFICATIONS

• Degree in MIS, Business, or related field or equivalent experience
• 5-7 years of experience in information technology, operations, compliance or risk management roles
• Experience in process review activities and identifying and implementing process improvements
• Experience conducting project management activities and either leading or participating in large projects
• Experience interfacing with stakeholders in lines-of-business, risk management, audit, and regulatory discussions.
• Preferred background or knowledge of AML programs and risk management.  Beneficial ownership and sanctions screening background or knowledge are preferred.
• Knowledge and experience in risk management concepts and the ability to effectively manage risk according to established risk tolerances and thresholds.
• Proficiency with relational databases, queries, advanced use of MS Office toolkit for data collection and analysis.
• Strong understanding of documentation standards and needs related to procedures, testing plans and results, report writing, recommendations, etc.

Soft-skills:

• Strong oral and written communication skills.
• Strong problem-solving skills.
• Strong organization skills.
• Ability to interface with corporate governance functions (i.e. Compliance, Operational, and Model Risk), audit, and regulators, as needed.
• Ability to communicate technical topics to various non-technical stakeholders.

EQUIPMENT/SOFTWARE

Microsoft Office Suite, SQL and/or SAS, Familiarity with AML and Sanctions Screening applications

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment.  As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.