Senior Manager, Talent Acquisition Operations

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

We are seeking a Senior Manager, Talent Acquisition Operations to lead the development and implementation of the US Talent Acquisition operations strategy. Reporting to the Director of Talent Acquisition, this role will operationalize the recruiting framework, oversee program management, and ensure the delivery of best-in-class recruitment practices. The Senior Manager will lead a team responsible for operational excellence, program design, and end-to-end implementation of tools and processes. This role will also focus on continuous improvement, aligning solutions with CIBC’s policies, business strategies, and organizational objectives. This role involves a combination of strategic planning, process improvement, system administration, and data analysis. 

You will have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

How you'll succeed

• Team Leadership: Provide leadership and management to a team responsible for Talent Acquisition operations, program management, business and change management, and operational reporting. Foster a positive work environment by championing CIBC’s mission, vision, and values. Build team capabilities through development opportunities, performance management, and effective coaching.

• Strategic Leadership: Develop and monitor the operations and governance framework for Talent Acquisition processes, including hiring-related policies. Interpret new regulations and assess their impact on governance frameworks, ensuring compliance with all hiring-related risks.

• Operational Excellence: Optimizing TA workflows, identifying gaps, and implementing scalable solutions to improve efficiencies. Implement KPIs and metrics to measure recruitment strategy success and operational efficiency. Leverage workforce analytics to inform and refine talent strategies and recruitment practices. Utilizing data and analytics to monitor performance, provide insights to leadership, and develop reporting packages is also crucial.

• Collaboration & Stakeholder Engagement: Partner with inclusion, learning & development, talent management, HR, and employer branding teams to align recruitment strategies with broader organizational goals.

• Continuous Improvement: Monitor industry best practices and recommend enhancements to recruiter efficiency and operational measurement. Lead the design and implementation of solutions that align with CIBC’s strategic priorities and risk management requirements. Ensuring TA practices align with regulations and maintaining knowledge of relevant laws in the US.

Who you are