Site Protection Security System Technician

Overview

As a member of the Facilities Operation, and under the direction of the supervisor of access control & security systems, and working collaboratively with other University departments, the Site Protection Security System Technician position is responsible for maintaining, repairing, installing, and testing the University's campus access control system (CACS) Software House CCure 9000, campus keyless locking system (KLS) Salto Systems and Honeywell intrusion security systems.

 

Schedule: Monday to Friday, 7:00 a.m. to 4:30 p.m.

 

(Title edit 11/26/24)

Responsibilities

• Maintenance and repair 
  • Maintenance, repair, testing and installation of access control, security system hardware, software, card readers, electronic locking hardware, linear power supplies and uninterrupted power supply (UPS) systems. Supervise and inspect the installation of access control and security system equipment to meet universities expectations and manufacturer specifications. Evaluate and diagnose electronic access control security equipment that requires servicing as well as troubleshooting potential field wiring problems. Evaluate, diagnose, and repair access control door hardware, intrusion detection systems, and monitoring devices such as:
    • Von Duprin electro-mechanical exit devices
    • Electrified mortise lock and trims
    • Power transfer devices
    • Automatic door operators
    • Salto Keyless Lock Systems
    • Intercom Systems
    • Honeywell Intrusion systems
  • Must be skilled in door structural component repair such as:
    • Door Frames
    • Butt & Pivot hinges
    • Thresholds
    • Overhead and in-ground hydraulic door
• Testing and inspection 
  • Coordinating and overseeing the acceptance testing procedure (ATP) for all CACS, security, intrusion detection, expansions, and alterations.
• Support and administrative 
  • Reviews drawings and specification of access control/ security systems provides technical comments. (New construction and renovations)
  • Maintains accurate documentation related to access control system repairs, procedures, spare parts, and product vendors by using the Maximo CMMS software.
• Other duties as assigned.

Qualifications

Essential/Minimum:

• Education/Experience – High school diploma or equivalent, four years vocational school or equivalent, with studies related to electrical or electronic disciplines. 3-5 years’ experience with installation and service of Software House CCure 9000 access control systems, Honeywell intrusion security systems or equivalent.
• Specific Knowledge – strong functional knowledge of electricity and electronics. Must be capable of performing maintenance, repairs and installation of card readers, electronic locking hardware, linear power supplies and uninterrupted power supplies (UPS) systems for security system control of doors and other secured openings. Comfortable in troubleshooting and adjusting ADA operator for compliance. In addition, demonstrate an aptitude for troubleshooting systems and performing necessary repairs. Must have good mechanical aptitude and the ability to repair door hardware and door structural components.
• Knowledge of Maintenance Function - thorough knowledge of methods associated with maintenance, repair, and operation of all systems noted above; thorough knowledge of safety regulations and safe work practices.
• Communication Skills - ability to communicate effectively, both verbally and in writing, to a diverse audience, and possess a knowledge of appropriate escalation protocols and political acumen; understanding of modern customer service theories, practices, and methods, and how to apply them.
• Computer Skills - must be proficient in the use of business application software; must be familiar with the use of a computerized maintenance-management software program.
• After-Hour Emergency Response – Will be required to perform “on call” duty (24 hour) as part of a rotating schedule to respond to emergency situations must be able to respond to after normal business hour emergencies and incidents as needed, and on short notice. A valid driver’s license is required.  
• Essential Personnel – must be able to function in an essential personnel role, which may include an extended on-campus presence during local, regional, national emergencies.

Preferred:

• Software House installer/maintainer certification in CCURE 9000 systems
• AAADM certification (American Association of Automatic Door Manufacturers)

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.