Sr. Product Designer – Views team (Remote Eligible)

At Smartsheet, our purpose is to empower everyone to achieve more. As a member of the User Experience Design team, you will shape the future of work, making our category-leading work execution platform valuable, elegant, and engaging. As a Senior Product Designer, you will apply principles of design thinking to conceptualize and create useful & usable, simple & efficient and refined experiences for the future of our core product. You will represent the customer’s needs and promote human-centered methodologies across the product team and learn about business needs in order to ensure proposed design experiences meet a range of needs – from first-time users to seasoned experts.

This role is located in our Bellevue, WA headquarters (remote eligible) and will report to the UX Design Manager.

Who We Are:

The User Experience team is a large and growing team of designers, researchers and writers. We love what we do and we work hard to help our customers love the collaborative work they do!

Our commitment to how we show up to work are:

• We elevate the status quo
• We lean in
• We’re disciplined
• We are curious, open-minded, and courageous
• We enrich and empower one another

We value authenticity, passion, and working collaboratively with our product teams and fellow UX teammates to help guide a holistic and inclusive product experience. We are setting the experience bar high for enterprise applications so our customers feel empowered, inspired, and connected.

What You'll Do:

• Lean in and take responsibility and ownership of delivering quality experiences.
• Elevate the status quo by setting a high bar for ideas, craftsmanship, and quality. 
• Dig deep into user needs and goals and articulate them to a range of stakeholders.
• Create visually stunning interfaces that address customers' needs and foster emotional connection to our brand.
• Co-author documents that articulate what problem you are solving, why, the impact, possible solution hypotheses and how you will measure success.
• Create task flows, sketches, wireframes, prototypes, and other interaction design deliverables that demonstrate the intended customer experience.
• Rapidly iterate on prototypes and designs to test hypotheses and iterate towards the most effective solution. Support research partner(s) in user testing.
• Propose solutions to address experience gaps within the limits of business and technical constraints.
• Craft engaging narratives to bring stakeholders along throughout the design process.
• Seek out and incorporate user, team and stakeholder feedback.
• Provide detailed design specifications with the details your Engineering partners need to effectively and efficiently implement proposed experiences. Work in parallel and provide feedback as your product partner refines the product specification.
• Attend team and Eng ceremonies and be a proactive member of the triad.
• Support other duties as necessary  (such as tasks that drive knowledge sharing or improve UX processes).

What You Bring:

• 5+ years design experience, with strong skill in information design, visual design, system thinking and synthesis.
• A growth mindset and a passion for User Experience, Software as a service (Saas) and Collaborative Work Management (CWM).
• Excellent interpersonal and communication skills – ability to effectively bring people along the journey, foster collaboration and get things done with others. Ability to help teams across the organization gain alignment on user, business, and technical needs.
• Experience designing complex interactions that account for business needs, customer needs, human emotions and scale. Ability to craft simple solutions to complex problems.
• Ability to clearly articulate design decisions.
• Discipline – you are tactical and gritty in your approach and execution.
• Experience leading one or more critical products in direction and strategic thinking while developing product goals, identifying opportunities, and making decisions based on the customer impact and product vision.
• Experience setting the bar high for craft, quality and completeness.
• Experience designing products that are not just usable but useful and provide clear value to both customers and the business.
• Experience facilitating activities to gather insights on user and business needs and goals.
• An ability to proactively solicit and provide feedback in order to continually raise the bar for quality of thought and execution.
• Excellent visual design skills and sensibilities.
• Expert in Figma (static mocks and interactive prototypes).
• Experience with Agile metho