Senior Program Administrator - Release Train Engineer

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Senior Program Administrator - Release Train Engineer

                        

Location

Cleveland

                    

Facility

Remote Location

                     

Department

ITD Technology Services-Information Tech Div

                      

Job Code

T99217

                     

Shift

Days + Call

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.   

The Senior Program Administrator – Agile Release Train Engineer & Coach serves as a strategic leader responsible for enabling effective delivery of large, complex technology and operational initiatives across the organization. This role functions as a Release Train Engineer (RTE) and enterprise Agile coach, guiding teams and leaders in the application of Lean-Agile practices to improve delivery flow, alignment, and organizational execution. The individual facilitates large-scale planning and coordination across teams, removes systemic impediments, and helps leaders and delivery teams continuously improve how work is planned, prioritized, and delivered. The role partners with executives, product/value stream leaders, and delivery teams to align strategy with execution, ensure transparency of commitments and outcomes, and cultivate the organizational capabilities required to deliver value predictably and efficiently.

This position plays a vital role in strengthening organizational Agile maturity, supporting consistent quarterly planning and delivery cycles, and fostering a culture of continuous improvement across teams and programs. The role researches, develops, administers, and evaluates programs and projects based on the identified needs of the Division. It is also responsible for developing strategies that advance enterprise initiatives and providing management support in partnership with senior medical and administrative leaders across the Division.

A caregiver in this role works remotely in Ohio, Florida or Nevada, Monday through Friday from 8:00 a.m. – 5:00 p.m.

This position requires up to 10% travel in OH, FL or NV.

A caregiver who excels in this role will:

• Act as the primary liaison for highly complex initiatives and with organizational impact for the Division. 

• Set and drive goals and timelines as they relate to initiatives. 

• Create an effective plan to meet objectives. 

• Provide clarity around objectives, including metrics, baselines, and targets. 

• Communicate plans and status to stakeholders, including team, sponsors and executive leadership. 

• Drive accountability around commitments across project teams. 

• Ensure results can be incorporated into daily business practices. 

• Create systems and processes to measure results over time.

• Facilitate quarterly planning events and ongoing program synchronization across multiple delivery teams.

• Identify and remove systemic impediments that impact program delivery and team flow.

• Coach leaders, product and value stream owners, and teams in Lean-Agile practice to improve delivery effectiveness.

• Monitor program delivery metrics and drive continuous improvement in planning, execution, and predictability.

Minimum qualifications for the ideal future caregiver include:

• Bachelor’s Degree in Business, Healthcare or a related field 

• Ten years of relevant experience with three years of managing large projects 

• Leadership experience over complex projects or a team of professionals 

• Experience planning and implementing systems and procedures 

Preferred qualifications for the ideal futur