Associate Director, Counseling Services

Counseling Services seeks an Associate Director to play a vital leadership role in promoting the emotional well-being and academic success of students across our health science-focused community. This position supports the daily operations of a small and highly collaborative counseling center, provides clinical and supervisory expertise, and serves as a key administrative leader in the absence of the Director. The Associate Director helps uphold the University’s commitment to fostering a caring, inclusive, and student-centered environment.

Clinical Services (45%)

• Maintain a clinical caseload, offering individual counseling, group counseling, crisis intervention, care coordination, and referrals for MCPHS students.
• Participate in urgent care coverage and contribute to campus-wide crisis response protocols as needed, including some after-hours on-call coverage, in collaboration with our third party on-call service.
• Consult with faculty, staff, and campus partners regarding student concerns while maintaining appropriate confidentiality and professional standards.
• Complete timely, accurate clinical documentation consistent with center policies and legal guidelines.

Administrative & Leadership (25%)

• Serve as acting administrator when the Director is unavailable, supporting decision-making related to staffing, scheduling, student care, and center operations.
• Assist in strategic planning, policy development, and the implementation and assessment of Counseling Services initiatives aligned with the mission of MCPHS.
• Contribute to quality assurance efforts, data tracking, and adherence to ethical, legal, and University standards.
• Participate in the recruitment, hiring, training, and onboarding of clinical staff and interns.
• Maintains knowledge related to Title IX regulations and response protocols.
• Help cultivate a warm, collaborative, and supportive office culture that reflects the values of Student Affairs and the wider MCPHS community.

Internship Program Oversight (25%)

• Provide oversight and coordination of the Counseling Services internship/practicum program, serving as a primary point of contact for academic partners.
• Develop and maintain the program curriculum, training structure, and supervision standards including co-facilitation of Colleges of the Fenway intern seminar.
• Provide weekly individual and/or group clinical supervision and conduct formal intern evaluations.
• Ensure the program reflects best practices in training future mental health professionals and aligns with MCPHS educational partnerships.

Outreach & Collaboration (5%)

• Develop and deliver outreach programs, wellness workshops, and psychoeducational initiatives tailored to the needs of health-sciences students.
• Participates in University-wide committees and programming/events such as Orientation, Open Houses, Commencement, and Residence Life training.
• Serve as a liaison to key campus partners across Student Affairs, including Carbon Student Health Services, Center for Academic Success & Enrichment, and faculty.
• Strengthen interdepartmental relationships to enhance holistic student support and promote a culture of well-being across the University.

Qualifications

Required:

• Master's degree in social work, psychology, or mental health counseling.
• Minimum of 5 years of experience as a licensed clinician.
• Current licensure as LICSW, LMHC, or Licensed Psychologist through the Commonwealth of Massachusetts.
• A minimum of two to three years of experience supervising and training intern staff.
• Crisis Management experience, including serving on call.
• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.

Preferred:

• Previous experience working in a college environment preferred

Physical Requirements:

• Typical office or administrative working conditions. Staff are not exposed to adverse environmental conditions. Work is primarily sedentary in nature; there are no special physical demands.
• Must be able to talk, listen, and speak clearly on the telephone.
• This is primari