Accounts Receivable Associate

JMA is restoring U.S. leadership in wireless technology at a critical time in the transition to 5G. It makes the world’s most advanced software-based 5G platform, designed, coded, and manufactured in Syracuse, NY at the only U.S.-owned 5G factory in the country. Across its global tech centers, JMA makes 5G possible for organizations with the most critical connectivity demands in the world. JMA’s technology is ushering in a new era of connectivity for leading mobile carriers, the most iconic stadiums, major universities, leading healthcare centers, the busiest transit centers, and the U.S. Military. 5G is more than another G on your phone — it is a generational opportunity to change the way the world operates. Join the industry’s fastest growing technology company to shape that future today. 
Position Overview:
The Accounts Receivable Associate is responsible for providing effective, efficient, and accurate financial transactions. This position will report directly to the Credit Manager and is responsible for executing various duties to ensure that JMA accounts receivable detail is accurate, and credit is provided to customers conforming with JMA credit policy. 

Position Responsibilities:

• Record incoming cash receipts from customers via check, ACH, wire transfer and apply payment based upon customer remittance advice.
• Monitor the accounts receivable aging for accuracy and completeness to optimize day’s sales outstanding.
• Research customer discrepancies and past-due amounts with the assistance of their manager and other staff.
• Monitor customer account details for non-payments, delayed payments, and other irregularities.
• Maintain accurate credit files and collection files. Maintain electronic collection notes for each customer account.
• Conduct collection calls to customers for past due invoices and unauthorized deductions.
• Assist the customer service department in negotiating customer disputes to resolution and documents root cause.
• Working with varying levels of personnel within internal and customer organizations to resolve any collection issues in a timely and professional manner.
• Protects organization's value by keeping information confidential.
• Identify opportunities for continuous process improvement and work with other teams to implement and monitor new processes and procedures which reflect any changes to the business.
• Other duties as assigned.

Required Skills and Experience:

• Associate degree in accounting or related technical discipline is preferred.
• Candidate should possess 2+ years of relevant credit and accounts receivable experience.
• Preference will be given to candidates who possess a background in manufacturing, telecommunications, or similar industry.
• Must be able to work independently as well as thrive in a fast-paced, dynamic, team environment.
• Must have the ability to approach situations with a problem-solving methodology.
• Superb time management and detail orientation
• Excellent verbal and written communication skills
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At JMA, our people are deeply committed to their work and we provide benefits to match. When you join JMA you have immediate access to everything you need. Whether you're looking for employee discounts, financial, legal and/or childcare resources and support, we have you covered. We believe in providing comprehensive health and wellness coverage along with monetary rewards towards health goals, in addition to numerous company-provided personal protection benefits at no additional cost to you. At JMA, we don’t just accept differences — we embrace them. JMA is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristic.