Business Processes Principal Consultant

Requisition ID: 452346
Work Area: Customer Service and Support
Expected Travel: 0%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T4PF-3
Additional Locations: 

 

Original Posting Date: 04/20/2026 

 

Job Title: Business Processes Principal Consultant 

Location: Tempe, AZ 

Work Model: Full remote 

 

Purpose and Objective:   

SAP Industries, Inc. seeks a Business Processes Principal Consultant at our Tempe, AZ location to drive business consulting by translating the customer’s vision into solutions.  

 

Expectations and Tasks:  

Map business processes to solution requirements. Drive change management to achieve business transformation objectives. Support end-to-end solution design and configuration across all relevant solutions (on-premise, cloud and hybrid), applying state-of-the-art methodologies and standards. Plan transitions of customer solution landscapes. Drive deployment of best practice business processes for specific Lines of Business. Support pre-sales activities. Perform solution reviews and feasibility studies. Support in escalated projects. Occasionally take over responsibility as a (sub-)project lead or team lead for a service delivery. Support line manager(s) in people development tasks. Deliver customer workshops and trainings. Support in partner-led projects to ensure ecosystem and customer success. Drive the evolution of the relevant section of the services portfolio for the respective solution area and key related areas; can be owner of a service and/or initiates updates to the portfolio. Drive the creation of templates, common practices and supporting service delivery artifacts in order to optimize business processes. Mentor business process consultants.  

 

Education and Occupational Experience:  

Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or a related field of study and seven (7) years of progressive post-baccalaureate experience in the job offered or related occupation.  Alternatively, a Master’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or a related field of study and five (5) years of experience in the job offered or related occupation. 

 

Qualifications/Skills and Competencies Experience:  

Experience must include five (5) years involving each of the following:  

• Designing and implementing Customer Relationship Management, Customer Trade Promotion Management, and Retail Execution and Direct Store Delivery including requirements gathering and testing; 

• Strategic deployment of CRM/Trade Promotion Management (TPM) solution utilizing a standardized global template approach; 

• Developing unified, adaptable system architecture; 

• Leveraging templated methodology to accelerate rollout, minimize localization complexities, and promote organizational scalability; 

• Implementing configurable framework supporting regional variations; and 

• Structured Query Language and Object-Oriented Programming Methodology.  

 

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the