Student Services Representative 112590

The University of West Florida is an Equal Opportunity/Access/Disabled/Veteran employer. Any individual requiring special accommodation to apply is requested to advise UWF by contacting UWF Human Resources at 850.474.2694 (voice) or 850.857.6158 (TTY). E-Verify is required for employment. All applications for employment at the University are subject to Florida public records law. 

Please review job requirements carefully.  Failure to submit all pieces of the application may result in disqualification. Applications are accepted on the University of West Florida career site: https://careers.uwf.edu. For assistance contact UWF Human Resources at 850.474.2694 or jobs@uwf.edu.

Employment based visa sponsorship will NOT be considered for this position.

Position Number: 112590 Position Title (Classification Title):  Student Services Rep. 112590 Working Title:  Admissions Representative Job Summary: The Admissions Representative is responsible for recruiting new students to the University of West Florida, actively engaging in outreach efforts such as attending college fairs, visiting high schools, and building relationships with school counselors. This role includes managing an assigned recruitment territory, developing and executing an action plan to meet enrollment goals, and effectively communicating with prospective students and their families through various mediums. The representative will provide information about UWF, the admissions process, admission requirements, scholarships, and financial aid. This position requires extensive travel, often including evenings, weekends, and overnight stays, to effectively engage with prospective students and stakeholders. Additionally, this position collaborates with the undergraduate admissions team to facilitate events, assist with campus tours, and serve as a primary representative of the institution, supporting UWF’s overall mission. The Admissions Representative will also develop knowledge of application review processes and assist with application review and processing tasks as needed. Department Office of Undergraduate Admissions FLSA: Exempt Minimum Qualifications: A bachelors degree in an appropriate area of specialization and one year of appropriate experience; or a high school diploma and five years of appropriate experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. Position Qualifications: The Admissions Representative must possess strong communication and customer service skills to effectively engage with prospective students, families, and other stakeholders. This role requires the ability to work both independently and collaboratively as part of a team, demonstrating strong problem-solving skills and adaptability in a dynamic environment. Candidates should be comfortable working with technology, including Microsoft Office and Google Suite, and have the ability to learn and navigate various systems and platforms. Strong written and verbal communication skills are essential, along with the ability to interpret and apply institutional policies, guidelines, and admission requirements. Flexibility and a willingness to adapt to evolving priorities are key to success in this position. Preferred Qualifications Ideal candidates will have prior experience in college or university admissions, student ambassador or tour guide roles, or as a resident assistant in a university setting. The ability to effectively communicate with both small and large groups, including individuals from all backgrounds, is highly valued. Strong public speaking skills and a demonstrated commitment to exceptional customer service are essential. Additionally, experience working with customer relationship management (CRM) systems, such as Slate, is preferred. Essential Functions / Job Duties:

• 40% - Recruitment Travel and Territory Management: The Admissions Representative is responsible for managing an assigned recruitment territory, requiring frequent travel to attend college fairs, visit high schools, and give presentations to prospective students and key stakeholders. This includes building and maintaining relationships with school counselors and community partners, strategically planning travel to maximize outreach, and representing UWF at various recruitment events. Travel often involves extended overnight stays, weekend commitments, and flexibility to accommodate evolving schedules and priorities. - (Essential)
• 35% - Communication and Engagement with Prospective Students and Families: A signifi