Director Retail Operations

Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. 
 
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve. 

IN A NUTSHELL… 

The Regional Director, Retail is a field leadership role responsible for retail operations profitability. This individual partners with senior leaders to implement initiatives, build & execute plans, create a best-in-class customer experience, and drive operational consistency across all locations that comply with all applicable laws, regulations, and company standards.   

Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA) and Texas (Surterra Wellness).  If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.  
 

WHAT YOU WILL BE DOING 

• Builds high performing management teams within the region.  Oversight of retails customer experience, employee experience, retail operations and community outreach.   
• Leads team and ensures region meets or exceeds all key metrics and goals, including meeting revenue targets, payroll, and KPI’s to improve performance and increase market share.   
• Partners with corporate aligned disciplines to ensure business needs are met to support company initiatives, create alignment, and interdepartmental collaboration. Responsible for leading multi-unit managers. 
• Set annual SMART goals in partnership with Market leaders and cascade them through assigned region, holding community managers accountable to their set goals.  
• Provides guidance and direction to field leadership team to meet/exceed company established Key Performance Indicators (KPI’s) and financial goals to generate measurable results against company and brand specific initiatives.  
• Deliver financial excellence by executing against the annual financial plans for the region; achieve financial targets through monitoring and improvement of measurable statistics that drive the business.  
• Oversight of management teams throughout the region and partners with corporate aligned teams effectively lead and manage the business. 
• Ensures accountability of the established operating procedures in accordance to (SOP’s) and company policies through community visits.   
• Partners with compliance and operations to review regulatory requirements; delegates as appropriate.  
• Collaborates with Human Resources to create an engaged workforce; including developing recruiting strategies, compensation, policy interpretation, talent management, employee relations, compliance etc.  

EXPERIENCE AND SKILLS YOU’LL BRING 

Required 

• Age 21 o