Senior Relationship Manager, Deposit and Treasury Management (74188)

Job DetailsLevel: SeniorJob Location: Remote - Marlborough, MA 01752Position Type: Full TimeSalary Range: $135,000.00 - $185,000.00 SalaryJob Category: SalesTitle: VP Regional Director/ Relationship Manager, Deposit and Cash Management         Salary Grade:

FLSA Status: Exempt/Sales                                                             Employment Status: Full Time

Department:  Relationship Banking                                                  Location: Main Office/Hybrid Granger/Ayer/ Flexible/Hybrid Work Model Eligible

Reports To: EVP Chief Deposit Officer

Date Prepared: July 22, 2024                                                           Human Resources Review: July 22, 2024

SUMMARY

Reporting to the SVP Cash Management Servicing and Implementation Officer the VP Regional Director/ Relationship Manager, Deposit and Cash Management as the Banks most experienced business development officer is responsible for developing new deposit and cash management relationships for small and midsize businesses, nonprofit organizations, business professionals and high-net-worth individuals within the Bank’s assessment area. Achieves goals in deposit and revenue growth and as well as referring wealth management opportunities.  Supports the bank’s CRA efforts and target verticals.

Additionally, this position embraces the established sales and service culture to maximize their contribution to the Bank’s goals.

This position is paid a base salary and is eligible for the Relationship Banking Sales Incentive Plan.

After successful completion of training and proven abilities, this position is eligible for a hybrid work arrangement with consistent availability expected during core business hours and agreed upon number of days per-month on site.

ESSENTIAL DUTIES and RESPONSIBILITIES:

In the performance of respective tasks and duties, the employee is expected to successfully perform quality work within deadlines with or without supervision, interact professionally with other employees, customers and suppliers; work effectively as a team contributor on all assignments and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Participates in new business development activities with prospective and existing clients to increase market share and achieve growth targets in deposits and revenue.  Supports the Bank’s target verticals including Professionals, Not-For-Profit, Tech, Life Sciences, Municipalities, and geographic initiatives for expansion.
Collaborates with other business partners to enhance each relationship and deliver a best-in-class client experience.  Looks holistically at every client to bring the full capabilities of the Bank to each client.
Supports the business development activities of the branches and provides expertise in business interactions involving more complicated deposit banking and cash management solutions.
Maintains an extensive knowledge of all deposit, lending, and cash management solutions to serve as a “trusted advisor” to our clients.  Industry expertise in key verticals is preferred.
Refers clients and prospects to Commercial Lending, Residential Lending and Retail staff, as appropriate, for the purpose of cross-selling other Bank products and services.
Assists Bank in meeting its goals of sales and service by providing highest level of client service, through an ongoing commitment to improvement in knowledge, productivity, and job efficiency.

Contributes to new product development designed to increase Bank’s penetration of target clients and markets.
Participates in industry, community, and civic organizations/programs to market and promote Bank’s products and services. 
Assists Branch Officers in establishing and nurturing contacts within branch community and in selecting organizations/programs which offer greatest potential for business development. 
Partners and collaborates with Branch Managers to generate new business leads in the community.
Prepares monthly sales tracking/call report for Chief Deposit Officer including documentation of client contacts and discussions and amount of additional deposit and loan activity generated by business development activities.
Keeps abreast of business climate within branch community and reports observations and recommendations that could impact general business decisions; seeks opportunities for Bank to improve its competitive position.
Represents Bank in a professional, courteous manner to all clients, associates, vendors, and public. 

General:

Effectively use tools and systems to be able to self-manage, organize, and complete work independently, proactively recognizing potential obstacles resolving them before they become an issue, managing to deadlines, creating action plans when not on