Technical Project Manager

Benefits:

• Medical, Dental, & Vision Benefits
• 401(k) matching
• Paid time off
• Parental leave
• Training & development

Join Our National Team as a Technical Project Manager! 

Are you looking to leverage your expertise to grow a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, is seeking a new Technical Project Manager. 
This position will lead the implementation of automation and AI-driven initiatives across our franchise network. This role requires strong skills in workflow documentation, project delivery, and the ability to identify opportunities for operational efficiency through technology independently. 

Position: Technical Project Manager
Reports to:  Business Technology Team
Location: Jacksonville, FL
Salary Range: $80K - $110K annually

Essential Duties/Responsibilities:

• Project Management & Implementation
  ·        Own the full lifecycle of technology and AI/automation projects from scoping to deployment.
  ·        Manage deliverables, milestones, and timelines in alignment with business priorities.
  ·        Coordinate with internal stakeholders, vendors, and outsourced developers.
  
  
• Process Documentation & Optimization
  ·        Document current and future-state workflows in detail.
  ·        Identify and propose opportunities for automation and AI integration to reduce manual labor and improve 
           efficiency.
  
  
• AI Liaison & Collaboration
  ·        Act as the bridge between business units and the AI development team.
  ·        Ensure business needs are translated into technical requirements and solutions.
  ·        Facilitate user training and change management related to new AI tools or automated workflows.
  
  
• Tracking & Reporting
  ·        Measure and document cost savings and time reductions for each project.
  ·        Report outcomes against predefined KPIs and ensure ROI metrics are captured accurately.
  
  
• Other duties as assigned

Competency – Knowledge, Skills, and Abilities: 

• Strong background in business process analysis, documentation, and optimization.
• Familiarity with AI and automation technologies (e.g., RPA, NLP, machine learning) is a strong plus.
• Experience working with outsourced development teams and third-party vendors.
• Excellent communication and stakeholder management skills
• Percentage reduction in manual labor hours
• Number of automated workflows implemented
• Time-to-deploy AI solutions
• Documented cost savings per initiative
• Computer literacy with MS Office Suite (Word, Excel, PowerPoint), SharePoint, Adobe, OneDrive, etc.)
• The ability to work under pressure
• Exceptional attention to detail
• Ability to conceptualize
• Self-driven
• Ability to work independently and make decisions
• Ability to pass and maintain a satisfactory background check
• Ability to maintain a high level of confidentiality 
• Ability to follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics

Required Education and Experience:

• Bachelor’s degree in the technology field or related industry 

Preferred Education and Experience: 

• Experience in the construction or computer science industries
• Experience with industry software
• PMP, Agile, or other project management certifications
• Experience working with Azure-based solutions or similar cloud platforms
• Exposure to AI tools such as ChatGPT, RPA platforms, or data integration systems

Physical Requirement: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is occasionally required to sit, climb, balance, stoop, or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Must be able to stay in a stationary position up to 100% of the time 
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer
• Must be ab