Director, Head of Culture

Company Overview

Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.

RLX provides final mile deliveries through dedicated and network models for various clients across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.

Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.

Role Overview

• Mission: The mission of the Head of Culture is to protect, scale, and operationalize the soul of Riverstone Logistics as we grow.

• Core objective: Evangelize and sustain a culture where high performance and genuine care coexist, enabling leaders and teams to deliver strong business results while creating an environment where people feel valued, supported, and connected to something bigger than themselves so that all Extra Milers feel empowered to help Riverstone to be the first fully integrated, coast-to-coast, big & bulky logistics company in North America.

Who You Are (“The Ideal Candidate”)

• A servant-hearted, strategic leader who knows how to turn purpose into action—balancing care for people with accountability for results, building trust at all levels, and equipping leaders to scale a high-performance culture where Extra Milers feel supported, valued, and connected to something bigger than themselves.

Key Characteristics We Are Looking For (Examples Below)

• Servant-Hearted Leader: You lead with humility and care for others. You naturally put people first while still holding a high standard for performance and accountability.

• Culture Builder & Protector: You understand what makes a culture strong—and you actively work to reinforce, protect, and scale it as the organization grows.

• Strategic Thinker with Practical Execution: You can translate purpose and beliefs into clear, actionable strategies that show up in day-to-day operations, not just words.

• Trusted Advisor & Influencer: You build credibility quickly and are comfortable coaching and challenging senior leaders to align decisions and behaviors with our culture.

• Relationally Intelligent & Emotionally Aware: You navigate sensitive situations with discretion, empathy, and sound judgment. People trust you because you listen well and respond thoughtfully.

• Pastoral Presence with Business Awareness: You bring a steady, grounded presence during both high and low moments—supporting Extra Milers personally while understanding the realities of running a business.

• Strong Communicator & Storyteller: You clearly and consistently communicate what matters, and you elevate stories that bring our culture and purpose to life.

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  Riverstone Logistics

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