Graduate Admission, Administrative Analyst

Position Summary

The Graduate Admission, Administrative Analyst supports the systems, workflows, and operational processes that drive graduate admissions at San Diego State University. This position serves as a key resource for admissions staff and campus partners by managing application processing workflows, analyzing and resolving system issues, maintaining admissions configurations, and supporting process improvements. The Analyst also develops training resources, coordinates user access, and helps ensure accurate, efficient, and student-focused admissions operations throughout the application cycle.

Key Responsibilities

• Support graduate admissions operations by monitoring application workflows, reviewing data, and helping ensure applications are processed accurately and efficiently throughout the admissions cycle. 

• Analyze and resolve system and application issues, working closely with admissions staff, business analysts, and IT partners to troubleshoot problems and implement solutions. 

• Develop and maintain reports, queries, and data tools that support operational decision-making, workflow management, and continuous process improvement. 

• Support admissions system configurations and annual setup activities, including program maintenance, application cycle preparation, testing, and validation of system updates. 

• Serve as a key resource for staff and campus partners, providing support for admissions workflows, system access, security permissions, and process-related questions. 

• Identify opportunities to improve efficiency and automation, recommending enhancements that streamline operations and improve the experience for applicants and staff. 

• Create training materials and deliver training sessions for admissions staff, student assistants, and campus partners to support effective use of admissions systems and processes. 

Why Join Us?

• Help shape the graduate admissions experience for thousands of prospective students each year. 

• Work in a collaborative, supportive environment where your ideas and expertise can make a real impact. 

• Gain valuable experience with enterprise systems, data analysis, process improvement, and higher education operations. 

• Partner with professionals across Enrollment Services, Information Technology, and academic departments. 

• Take on meaningful projects that improve efficiency, service, and the student experience. 

• Enjoy professional development and career growth opportunities at one of California's leading public research universities.

As part of the California State University (CSU) system, San Diego State University helps power one of the largest and most impactful public university systems in the nation. See what it’s like to work at the CSU—watch our video and imagine your future here: Working at the CSU.

Position Information

• Full-time, benefits eligible, permanent/probationary position.

• Position is designated non-exempt under FLSA and is eligible for overtime compensation.

• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

• This position is approved for partial telecommuting with onsite work in San Diego.

Department Summary

Enrollment Services supports students throughout their SDSU journey, from recruitment and admission through graduation. The division includes Admissions, the Office of the Registrar, Financial Aid and Scholarships, Outreach and Recruitment, Strategic Partnerships, International Recruitment, Class Scheduling, Communications, and the Cal Coast Student Financial Center, all working together to provide a seamless and student-focused enrollment experience.

Within Enrollment Services, the Office of Admissions oversees undergraduate and graduate admissions processes for a diverse applicant population, including first-year,