ARIZONA DEPARTMENT OF REVENUE

Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.

All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.

Tax Education Trainer

Job Location:

Address: 1600 W. Monroe Street, Phoenix, AZ 85007

Posting Details:

Salary: $23.7981/hour (annualized at $49,500) 

Grade: 21

Closing Date: Open Until Filled

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. Additionally, this position requires travel throughout the State of Arizona.

Job Summary:

The Tax Education Trainer is responsible for the development and implementation of community outreach strategies and tax-related training curriculum and presentations on behalf of the agency. With input from team members and other agency personnel this role creates educational curriculum and materials for tax-related workshops based on the determined educational needs, and presents these materials to an array of audience members, from middle school aged students to tax professionals and business owners. This role is responsible for nurturing a broad network of associations to promote the agency’s visibility to serve taxpayers in addressing tax education.

Job Duties:  Job Description - Tax Education Trainer.pdf

Check out the attached job description for more details!

Job Requirements:

Education & Experience
-Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as a Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.
-Minimum of two years' relevant experience, e.g., training content design and development, public speaking/training delivery, marketing, project coordination, public relations

Licenses & Certifications
-Current, valid state-issued driver's license appropriate to the assignment.

Knowledge/Understanding
-Knowledge of marketing and promotions strategies and techniques
-Knowledge of communications-related research best practices
-Knowledge of public relations strategies
-Knowledge of adult learning strategies, theories, and techniques
-Knowledge of federal and state tax statutes, regulations, and court rules

Skills
-Effective verbal, written, and listening communication skills
-Effective organization and time management skills with the ability to coordinate multiple activities simultaneously and work in high-pressure situations
Effective interpersonal skills and demeanor
-Effective public speaking and presentation skills
-Proficient project coordination skills
-Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive
-Proficient in the use of virtual meeting platforms, which include but are not limited to, Google -Meets, WebEx, Zoom, Microsoft Teams, and BlueJeans

Abilities
-Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
-Ability to work both independently and collaboratively as part of a team
-Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
-Ability to build strong working relationships and pa