Manager, Alterations Trainer

Manager, Alterations Trainer

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. 

About the role: 

We are looking for a national Manager, Alterations Trainer who will be responsible for the skills development of our alterations team members across the U.S. This individual will play a key role in the technical skills assessments of our Alterationists, the recruitment of new team members in partnership with People & Organization, animation of the learning path for the existing population and newcomers and developing the knowledge and agility of the teams in using key digital tools. The Manager, Alterations Trainer role requires strong knowledge, expertise and practical application ability across alterations techniques including specialized areas like leather, denim, knitwear and high-end pieces. The ability to confidently transmit these skills across various expertise levels through formats including public speaking and one-on-one coaching is essential for success in this role. This role will be focused on spending time with alterations team members in boutiques across the U.S., as well as in centralized learning environments. The Manager, Alterations Trainer will collaborate closely with and be guided by the strategy of the CHANEL & moi team in order to strengthen the CHANEL & moi commitment across Ready-to-Wear services. 

What impact you can create at CHANEL: 

PEOPLE & RESOURCES: 

• Assesses technical and Client relationships skills across Alterationist population to map the existing skill levels, identify gaps in head count and skill sets and determine appropriate learning needs and development solutions  

• Partners with Boutique Management and P&O teams in the recruitment process of the new Alterationists, specifically conducting skills evaluations 

• Evaluates Boutique Workshops efficiency, flows and technical equipment, machines and working conditions and coordinates ordering of any necessary elements