Become a part of our caring community and help us put health first
 

Healthcare isn’t just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. At Humana, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At Humana, we’re seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.

Assignment Capsule 

Humana is seeking a Senior Process Improvement Professional that will collaborate with the business and IT partners in developing solutions and alternative approaches to solve a given problem. They understand requirements in the broadest context of business problems and opportunities, having a broader perspective than one domain. They know and understand the business domain information (processes, rules, business data model) for one or more domains, and use this background to envision improvements and solutions.

• Work with business stakeholders to understand a business problem in both depth and breadth, and then propose one or more solutions for the problem that addresses the need in a systemic and cross-domain fashion.
• Co-design, guide, and support the implementation of solutions for business processes that meet the requirements of project owners, and connect to upstream and downstream impacts.
• Serve as go-to resource for business professionals and other project stakeholders for information and guidance on business rules and processes for assigned business areas.
• Ensure that solution requirements are properly documented, such as use cases, user stories, process flow charts, screen mock-ups, test scenarios, and test cases.
• Create and lead initiatives for special projects, developing a greater understanding of system and environmental issues in the process.
• Work alongside the business to review and analyze results, assisting business areas with issue resolution.
• Identify issues or areas for improvement and facilitate follow-up efforts to address.
• Contribute to final decisions regarding the readiness of product release.
• Develop and maintain key relationships with all impacted business areas.
• Mentor business professionals within their assigned business areas.
• Initiate and develop process improvements. Present ideas to leadership.
• Support improvement initiatives around month end close, analytics, reconciliations and financial reporting processes.
• Create methods for rethinking routine and optimization around the production and review of month end journal entries, reports and analysis.
• Analyze, interpret, and present financial data.
• Manage internal and external data requests.
• Work independently, effectively communicate and provide timely status updates.
• Knowledge of processes and data, provide subject matter expertise
• Provide governance for chart of accounts, EDMCS and Taxonomy collaboration.

Key Competencies

• Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same
• Collaborates: Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first.
• Executes for Results: Effectively leverages resources to create exceptional outcomes, embraces change, and constructively resolves barriers and constraints.
• Interpersonal Effectiveness: Understands oneself, effectively manages emotions, listens and communicates with respect, and builds trusting relationships.

Use your skills to make an impact
 

Required Qualifications

• Bachelor’s Degree in Technology, Finance, Accounting or a related field
• Prior financial reporting experience
• Comprehensive knowledge of all Microsoft Office applications, Excel, Access and multi-dimensional databases
• Strong analytical, oral and written communication skill
• Strong attention to detail
• Knowledge of Oracle, SQL, VBA

Required Qualifications

• 4 – 6 years previous health insurance industry experience working in a Finance/Accounting/System Support department

• Master’s Degree in Business Administration or a related field

Additional Information

Ideally candidates will reside within 50 miles commutable distance to Louisville, KY; corporate headquar