Administrative Assistant II

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

Who We Serve 

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.  

Who We Serve:

Pacific Clinics' Neurodevelopmental Services program serves neurodivergent (e.g., autism, intellectual/developmental disabilities, ADHD, trauma, etc.) children, transitional-age youth, adults, and families throughout San Bernardino and Riverside counties. We offer crisis stabilization services, educationally related mental health services, play therapy, neurofeedback, Safe and Sound Protocol, EMDR, and other developmentally appropriate services.

Compensation We Offer

•  The initial compensation for this position ranges from $23.43 - $28.28 per year.
•  Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
•  The salary may also vary if you reside in a different location than the location posted. 
•  7.5% Bilingual Differential for qualified positions*
  
  • must meet company policy eligibility requirements.

Benefits We Offer

•  Benefits eligibility starts on day ONE! 
•  We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!   
•  Employer Paid Long-Term Disability & Basic Life Insurance
•  401K Employer Match up to 3.5%
•  Competitive Time Off Plans (may vary by employment status)
•  Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

About our Program: TRUST: Is a Mobile Mental Health Evaluation Team that handles psychiatric emergencies for adults psychiatric or behavioral distress. Program includes a crisis hotline, mobile mental health response and follow up services

Schedule: Monday - Friday 8:30am - 5:00pm 

Position Summary  

Works within the vision, mission, and philosophy of the agency, and provides administrative support to staff across programs to ensure information is relayed effectively and administrative tasks are completed to support project completion, program maintenance, and interdepartmental communications as assigned. Utilizes and organizes the maintenance of office equipment, provides phone coverage, and is responsible for handling and directing communications with both internal and external customers in a professional, efficient, and organized fashion.

Essential Duties and Responsibilities  

1. Demonstrates mastery of Administrative Assistant I job description competencies.
2. As a representative of the agency, provides consistent, effective customer service and maintains appropriate professional communication with members of outside agencies, vendors, youth, and/or families as well as internal customers across programs and departments.
3. Manages and maintains daily calendar, meetings, performs specific work procedure assignments, acts as a liaison between finance and programs, provides reports and data internally and externally as required. 
4. Takes minutes and exercises judgment about what is included.
5. Manages office supply needs, performs routine maintenance on office equipment (toner and paper for fax copier, removing paper jams from fax or copier).
6. Initiates contact and implements defined safety procedures in event of an emergency. 
7. Initiates collaborative participation in the work of committees, task forces and with co-workers to support desired orga