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Site Reliability Manager
PinnacleSan Antonio, United Statesfull_timeVerifiedPosted 20 May 2025
About the role
We are building a team of trailblazers, who embody growth, impact, and excellence.
Job Description
Pinnacle is committed to building future leaders through a dedicated career program where you are in control of your own professional journey. Whether you are interested in project management, solving critical problems, or working directly with the customer to understand their specific needs, we have the resources and opportunities to help you reach your goals.Pinnacle is focused on helping industrial facilities improve reliability performance, resulting in increased production, optimized spending, and improved process safety and environmental impact. We bridge the gap between data and reliability decisions by combining reliability engineering expertise with data science and technology. Pinnacle serves a variety of industries, including:
• Oil & Gas
• Food & Beverage
• Specialty & Petrochemical
• Pharmaceutical
• Mining
• Agriculture & Fertilizer
• Lumber
• Water & Wastewater
The Pinnacle Way is our framework for ensuring that each of our teams operates with excellence while we consistently meet customer needs and provide a world-class experience.
Why Advance Your Career at Pinnacle?
Career Growth: Pinnacle supports professional development with comprehensive onboarding, training, and leadership programs. Whether you are interested in project management, solving critical problems, or working directly with the customer, we have the resources and opportunities to help you achieve your goals.
Innovative Culture: We embrace curiosity, engagement, and a commitment to excellence in everything we do. Pinnacle is where reliability meets innovation, constantly exploring ways to redefine reliability in industries like Oil & Gas, Food & Beverage, Pharmaceutical, Mining, and more.
Work Environment: A collaborative, supportive work culture with strong team dynamics, open access to leadership, and fun workplace perks like quarterly fellowship events, family gatherings, a free premium coffee bar, and an on-site gym.
The Impact of a Site Reliability Partner:
As the Site Reliability Partner, you will be expected to make sure that the plant achieves excellence in reliability performance. This includes:
• Maintenance: Planned and unplanned maintenance management activities, planning/scheduling, and turnaround activities.
• Operations: IOW’s, operator rounds, operator driven reliability, and process/asset design optimization.
• Surveillance: Fixed equipment inspections, non-fixed health monitoring, PdM, and material/maintenance quality control.
It is expected that this role be the interface that facilitates Newton and the task optimization, evergreening, detailed analysis, and reporting that is driven by the Quantitative Reliability Optimization (QRO) holistic value-based approach. Growth in depth of maintenance, operations, and surveillance, while also growing to become a trusted advisor that delivers measured value to the customer will be essential.
Your Job Responsibilities:
- Support and attend maintenance planning sessions to optimize maintenance tasks
- Generate weekly surveillance schedule
- Support and attend MOC meetings to optimize improvements/changes
- Evaluate and improve capital and TAR plans
- Compare performance results with predictions and make improvements
- Perform and facilitate RCA’s on unexpected failures
- Maintain, improve, and evergreen Reliability programs (Newton, P&ID’s, CMMS and material management, IDMS, Machinery health, machine learning, operator rounds, IOW’s)
- Maintain reports and dashboards and present to customer
- Gather data/information to support reliability program as needs (field and in systems)
- Manage Pinnacle resources on site
Sporadic/Seasonal tasks:
- Attend and support PHA’s
- Perform TAR optimization and be part of TAR Team
Accountabilities/Results/Success:
- Maintaining and improving the QRO (Quantitative Reliability Optimization) program at the site
- Influencing the customer through data driven justifications to make better reliability decisions
Required Qualifications:
- 6+ years’ experience in operating facility reliability
- Maintenance program management and execution
- MRO and spare parts management and optimization
- Inspection program management and execution
- Machinery health management and execution
- Building optimized, risk-based surveillance strategies
- Building optimized, risk-based asset maintenance strategies
- Implementing IOW’s and changes to operator rounds
- Experi
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