Logistics Operations Support - Salt Lake City, UT

About Us:

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
 

If you are seeking to be a part of a family, this is the place for you!
 

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

*We are hiring a Logistics Coordinator for our Salt Lake City, UT*

* Shift M-F, Typical 9-5 < can be flexible a bit *

As an Operations Partner for E-Commerce in North America, you will be responsible for supporting the timely flow and delivery of packages to the end consumers, by working on the daily planning, monitoring, and tracking of packages from creation to final delivery, identifying potential delays, investigating root causes, and collaborating with internal and external stakeholders to proactively resolve issues. This is a non-facility-based role that requires strong analytical, communication, and coordination skills to manage performance across a distributed carrier network.

Key Responsibilities:

• Daily monitoring of package lifecycle data to identify parcels at risk of delay. 

• Coordinate and process shipments daily with internal/external parties 

• Work with the warehouse operations (internal/external) to ensure timely pickups and proactively manage any issues.   

• Conduct root cause analysis for delayed shipments and ensure timely resolution. 

• Collaborate with service providers (transportation, last mile, warehouse, sortation providers) to mitigate delivery risks and improve service levels. 

• Escalate systemic issues and drive cross-functional initiatives to enhance delivery performance. 

• Deliver regular reports and insights on delay trends, resolution metrics, and carrier performance. 

• Help with customer service issues as they arise 

• Carry out ad-hoc tasks assigned by Team Leader/ Manager

Required Qualifications & Skills

• 2–5 years of experience in logistics operations 

• Technical Skills: MS Office,with intermediate-advanced MS Excel knowledge. 

• Excellent communication and stakeholder management skills. 

• Experience working with last-mile carriers or in a network operations center is a plus. 

• Analytical Thinking: Ability to analyze data and drive process improvements. 

• Customer Service Orientation: Strong problem-solving skills and a customer-first mindset. 

Company Benefits:          

Medical

Dental

Vision

401k + Company Match

Employee As