Creator Agency Content Operation Specialist (Multiple Positions)

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible.

Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.

Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come.

By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless.

Join us.



About the Team

Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!



Responsibilities

Responsible for operating local e-commerce live streaming and delivering results, including conducting data analysis on multiple process metrics, and implementing traffic/host/product selection strategies for improving overall performance.

Work in collaborative teams to optimize customers’ digital shopping experience, capitalize on business opportunities, and design thoughtful solutions that inspire the digital customer journey.

Collaborate with U.S. e-commerce creator agencies to boost sales revenue through the development of policies, cargo planning, and in-app traffic optimization strategies.

Develop efficient conversion strategies tailored to different types of creator agencies and influencer profiles.

Formulate growth methodologies for creator agencies and assist new creator agencies in kickstarting their operations, thereby expanding the overall business scale.