Solutions Consultant | US

is on a mission to create a world without language barriers.

As the world’s leading AI linguistics company, we enable businesses and consumers to better communicate with one another through the use of our language platform built on neural network machine learning. We are in the top 100 websites visited globally and trusted by over 1B people around the world for language services around translation, localization, and assisted writing. With every business and consumer communicating with one another, we are in a massive and ever-growing market.

We recently raised our $100M Series B at a $1B+ valuation, backed by world-class investors such as Benchmark, Bessemer Venture Partners, IVP, Atomico, btov, and WiL. We’re headquartered in Cologne, Germany, and we’re using this fresh funding and momentum to expand both our technology and our international presence, with our official launch into the US market.

Come be a part of our new US team and help us break down language barriers across the world!

What will you be doing at DeepL?

You'll be our first US-based Solutions Consultant spearheading DeepL's entry into the US market. You’ll work with key strategic, high-growth customers and support our Sales team on their key opportunities to maximize expansion by providing technical product guidance throughout the entire sales cycle. You'll perform detailed discovery, facilitate demos and drive the technical evaluation and validation stages of the sales process. By becoming a product expert, you’ll also ensure that the Sales teams have access to the tools and techniques necessary to be self-sufficient in smaller deals. Internally, you will collaborate closely with different departments such as Product Management, Engineering, Support, Marketing and Knowledge Management.

Requirements

Your responsibilities

• Partner with Account Executives to plan and execute on strategic deals in complex sales cycles
• Help Sales close deals by bringing the technical bridge between our Sales team and their prospects
• Translating business requirements into technical solutions, and translating complex technical concepts into simple language
• Be the trusted advisor to prospects and clients, consulting with them on their strategic vision with the DeepL solution
• Present recommendations on how prospects and customers can overcome their language barriers
• Support the technical relationship with our prospects to drive customer satisfaction by managing and delivering technical information, primarily via remote calls and video conferences
• Guide technical evaluations via POC ownership, RFP/questionnaire support, and workshop design
• Develop, manage and deliver tools, collateral and an engagement approach to ensure that the Sales team maintain their technical knowledge, allowing us to provide an effective and scalable support model to the Sales organisation
• Good understanding of what functionalities and capabilities customers will need in the future, and bring this feedback back to the product teams for evaluation
• Identify, recommend or develop internal process and content improvements
• Show our values with Account Executives through customised demonstrations integrating with a variety of SaaS and iPaaS products, depending on our customer environments

What we offer

• Meaningful work: We break down language barriers worldwide and bring different cultures closer together
• Competitive salary, stock options, generous PTO, and benefits
• Unlimited market with a diverse customer base and platform-sale
• Regular in-person team events and Quarterly Business Reviews at one of our offices
• Experience the excitement of a rapidly growing scale-up – we've doubled in size every year over the last few years, and have ambitious growth plans
• The opportunity to shape the future of our first US sales team

About you

• Significant sales, pre-sales or customer support experience in a fast-paced SaaS product organisation
• Previous hands-on experience with customer evaluations and deployments
• Technical knowledge covering REST APIs and SSO frameworks
• Ability to rapidly learn, understand, and work with emerging technologies, methodologies, and solutions
• Building strong working relationships is second nature to you, and your exceptional interpersonal skills enable you to engage and build relationships with high profile startups and businesses in the most senior ranks
• You can synthesise and craft positioning/key messages that connect with different audiences
• You enjoy leading technical projects and programs with many stakeholders
• Problem-solving skills, i