Customer Implementation Specialist for Caribbean & Latin America Region

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Responsible for the following major activities:

• Solution Order Management that covers order acceptance, order processing, setting up order criteria, processing order changes and cancellations)

• Invoicing that covers invoice preferences, validation of revenue recognition criteria, triggering invoices in the system)

• Adhering to the procedures in compliance with NCR policies

• Reconciliation and Reporting that covers monthly verification of order and revenue data, providing corrections and clarifications to reported results

• Archiving and record retention in accordance with NCR policies and NCR practices

• Providing internal and external audit support as requested

Qualifications:

Basic Qualifications

• Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer)

• Strong problem solving and customer service skills

• Ability to communicate well with all involved parties on different level of the process

• Dedication

• Strong sense of accountability

• High sense of urgency

• Must possess a passion for delivering excellent service and problem solving

• Language skills (Spanish mandatory, plus English)

Preferred Qualifications

• Outsourced exposure or experience preferred

• Global/Multi-Country experience strongly preferred

• Analytical skills

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.