Executive Assistant (Operations) - Parametric

ABOUT MORGAN STANLEY
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com.

ABOUT PARAMETRIC
Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings.

This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.


ABOUT THE ROLE
This position provides administrative and project management support to the leadership team of the Operations division of Parametric, ensuring their ability to progress strategic initiatives and make effective use of their time. This position will focus primarily on support of the Managing Director, Head of Operations (MD), who serves on the Executive Committee (EC), as well as calendar management and coordination, travel booking, and expense reconciliation for up to four other MDs and leadership team members. In addition, this position serves as a contributing member to the Executive Administration team. We are seeking a motivated, confident individual who is interested in the financial industry and seeks a long-term career helping investment teams achieve ambitious goals and outstanding results. The candidate should have the ability to build strong relationships with clients within and across various departments and functional areas.

PRIMARY RESPONSIBILITIES

• Schedule and manage the day-to-day and long-term calendar for the leadership team, with a focus on the EC members; use discretion to ensure time is well-utilized; assume central coordination for internal requests as well as external requests, including but not limited to media, thought leadership, conferences and events, and client meetings.
• Arrange travel as needed, including conferences, on-sites, off-sites and virtual; prepare and submit expense reports.
• Organize on-site/off-site/virtual meetings and events across multiple time zones.
• Update and maintain meeting notes; follow up on actions as needed.
• Organize, compile, and store presentations and meeting materials.
• Act as first point of contact among executives, employees, clients, and other external partners for all questions related to the Operations division. Prioritize and follow up on incoming issues and concerns, including those of a sensitive or confidential nature. Determine appropriate course of action, referral, or response. 
• Successfully and extensively partner with the New York Office Manager and other Executive Assistants for smooth and effective business operations and continual improvement of processes and problem-solving needs.
• Provide back-up support to the Executive Administration team for vacation/leave, coverage, specific tasks, and/or projects.
• Work with Manager and the leadership team to capture the evolving needs of the Operations division and suggest possible solutions.
• Other duties may be assigned to meet the business needs.

JOB REQUIREMENTS

• Bachelor’s Degree preferred.
• 3+ years prior executive assistance experience; comparable experience encouraged to apply. 
• 1+ year customer service experience; comparable experience encouraged to apply.
• Proficient/Expert in MS Office applications (Excel, Word, PowerPoint, and Outlook).
• Demonstrated ability to learn new technology systems and processes to improve efficiency and productivity.
• Must be able to work on-site in the New York office at least 3 days a week with flexibility based on ad-hoc business needs.
• Comfortable working across multiple communication platforms (Microsoft Teams, Skype, Zoom, etc.)
• Experience creating multi-segment, multi-destination travel itineraries.
• Must be service oriented; very strong attention to detail; must demonstrate accurac