HUMAN SERVICES PROGRAM CONSULTANT I - 64029152 1 1

Requisition No: 859426 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM CONSULTANT I - 64029152 1 1

 Pay Plan: Career Service

Position Number: 64029152 

Salary:  $40,320.80 Annually 

Posting Closing Date: 08/27/2025 

Total Compensation Estimator Tool

Human Services Program Consultant I – HIV/AIDS Program / Linkage Coordinator

Your Specific Responsibilities:

The Human Services Program Consultant I / Linkage Coordinator  works collaboratively with the Linkage to Care Regional Coordinator/Area 5 Lead, & Disease Intervention Specialists, to assist clients following positive confirmatory HIV test results or a newly reported HIV positive pregnant/perinatal client; the position will assist in investigating and documenting the preferred methods to communicate with clients and secure any essential consent forms authorizing communication between the clients and department staff. Conduct field activities which may include making at least three documented attempts to schedule an appointment with a medical provider with the client; making at least three documented attempts to confirm that client attended their medical appointment/s; and if client did not attend, then determine why and work with the client to remove any barrier to care; they will work with the client until that client is engaged in medical care. The position also identifies and contacts HIV+ individuals that are not in medical care, not taking antiretroviral (ARV) medications, or have tested positive for HIV but have not been notified of their status; they will assist the Linkage to Care Regional Coordinator in contacting individuals and determine how to best link them into care. Arranges appointments for interviews at patient care clinics, reporting facilities, private physician’s offices, and hospitals, or otherwise conducts interviews over the phone or in-person. Assists in special epidemiologic investigations and/or studies requested by the Department of Health (DOH) and/or the CDC. Duties require knowledge of varied social, economic, cultural and lifestyle characteristics and skill in communicating with and eliciting information from patients. All activities are reviewed in progress and at completion for technical adequacy, timeliness and adherence to instructions and guidelines. All activities are performed observing federal, state, department information security and confidentiality statutes, rules, regulations, policies, and procedures. Documentation is maintained in the Linkage to Care & STARS databases for QA.

Using available databases (CAREWare, ADAP, HMS, STARS, etc..) identifies HIV+ individuals that are not in medical care, not taking antiretroviral (ARV) medications, or have tested positive for HIV but have not been notified of their status; contacts individuals that are not in medical care, taking ARVs, or that have tested HIV+ and not been notified of their status; works with local HIV medical care providers and AIDS service organizations to identify and notify clients that are out of care from their client databases; makes at least 3 documented attempts to schedule an appointment with a medical provider with the client; makes at least 3 documented attempts to confirm that client attended medical appointment; if client did not attend, determines why and works with client to remove that barrier to care; continues to work with client until they attend medical appointment and are engaged in medical care. Documentation is maintained in the Linkage to Care & STARS databases for QA.

Coordinates with members of treatment team to enhance linkage to care, engagement and improve data collection and tracking; ensures services are not duplicated and all clients are linked to care and/or have a follow-up plan; maintains records and other work material in a clear and organized manner, according to agency guidelines and/or programmatic requirements; adheres to confidentiality protocols and privacy of persons, documents, data and communications; maintains a current list of available local resources to facilitate clients navigating the system of care. Documentation is maintained in the Linkage to Care & STARS databases for QA.

Provides back up to other members of the Division of Disease Control and Health Protection as assigned to an operations level. This may include but is not limited to: Direct Observed Therapy (DOT), outreach efforts, immunization clinics, disease investigations and traveler monitoring.

Required Knowledge, Skills, and Abilities: