Program Assistant, Full-time, $21/hr

Description

Our Supported Employment Department is looking for a motivated and detail oriented individual to join the team as a Program Assistant. In this key role, the Program Assistant will be responsible for a variety of support responsibilities including: 

• Maintaining an in-depth knowledge and understanding of the contract and compliance requirements

• Tracking and entering all data into database systems 

• Extracting relevant data information from participant files to compile monthly billing reports 

• Processing and entering billing documentation into approved funder databases for 2 supported employment programs

• Assisting team in obtaining proper referral documentation from funders and maintaining up to date files 

• Developing reports as assigned 

• Assisting with job coaching and other program needs as assigned

Competencies for success:

• Strong attention to detail, computer skills, and understanding of payroll functions

• Think analytically with proven organizational skills

• Ability to work independently and collaborate with others 

Requirements

QUALIFICATIONS/BASIC JOB REQUIREMENTS: (Education, Certifications, Experience) 

Bachelor’s degree in Human Services, Education or related field required. Prefer one-year experience in a human service setting providing direct and/or supportive services to individuals with disabilities and/or barriers to employment preferred. Some positions may require specialized experience, education, licensure, etc. Must be able to provide own transportation to various sites in the community to fulfill the obligations of this position.  

PHYSICAL/EMOTIONAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee is often required to use hands to handle or feel and regularly sit and reach with hands and arms.

2. The employee must occasionally stoop, kneel, crouch or crawl, stand, walk, talk, or hear and perform computer operation.

3. Specific vision abilities required. 

As necessary the ability to meet short deadlines and self-manage stressful work environments.  

ORGANIZATIONAL COMPETENCIES:

All employees are required to uphold the values of Goodwill Industries of Greater Grand Rapids (GIGGR) Integrity, Stewardship, Innovation, Excellence, and Respect. All employees are required to comply with the policies, procedures, and safety program of GIGGR. All employees are required to uphold standards for GIGGR accreditation, including through Goodwill Industries International and CARF. Employees are required to adhere to program requirements and follow all state and federal laws and regulations, including but not limited to those related to recipient rights, confidentiality, and the Health Insurance Portability and Accountability Act (HIPAA).