Project Manager-National Accounts

The Company

Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today. ? 

Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business – not on the business of maintenance and materials management.?  

Benefits 

At Miner we believe that?Our People?are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include: 

• Competitive pay –?Plus incentive opportunities! 
• Full benefits package that starts day one?– Includes medical, dental, vision, 401K with match, company-paid life      insurance and disability coverage. 
• Uniform and boot allowance 
• Competitive PTO and Paid Holidays 
• Training and mentoring?– Learn from our experts in the industry 
• Advancement opportunities 

Link to benefits overview: Benefits 

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. 

Summary Objective

The Project Manager is a highly skilled program/project leader who leads and oversees complex projects from initiation to completion. They have extensive experience in project planning, execution, and stakeholder management, ensuring projects are delivered on time, within scope, and within budget. This role will play a key role in ensuring high levels of customer satisfaction while driving project coordination, rollout activities, and internal alignment across sales, operations, and service teams. This role offers a unique opportunity to develop skills in client relationship management and project delivery within a high-visibility, fast-paced national accounts environment.

Core Job Duties 

• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks.
• Support assigned national accounts by managing day-to-day project coordination, account deliverables, and communication plans.
• Build and maintain productive relationships with customer stakeholders and internal teams to support long-term account success.
• Assist in preparation and execution of QBRs, renewal discussions, and strategic account plans.
• Develop and maintain partnerships with third-party resources, including vendors and researchers.
• Assign and monitor resources to ensure project efficiency and maximize deliverables
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to      project work plan
• Cross-functional Leadership: Collaborate with senior leadership on business strategy, operational, and financial operational      efficiencies.  

Competencies

• Stakeholder Management: ability to quickly build strong relationships with clients, executives, and team members.
• Risk Management: identifying potential risks and developing strategies to mitigate them.
• Excellent verbal and written communication skills. Must be able to clearly convey ideas, expectations, and updates to teams and stakeholders.
• Strategic Thinking: exceptional ability to align program/project strategies with business goals
• Technical Expertise: understanding of project