Chief of Staff to Chief Executive Officer

Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you!

Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children.

Step Up For Students offers an excellent benefits package:

SUFS Total Rewards

Medical - HSA/FSA - Dental - Vision
Company Paid Disability - Life Insurance
401K Match - Tuition Reimbursement
Generous Time off Policy - Professional Development


JOB SUMMARY
We are seeking a dynamic, results-oriented Chief of Staff to the Chief Executive Officer—someone who thrives on taking initiative, solving complex problems, and driving execution. This is a high-impact role for a go-getter who can anticipate needs, remove roadblocks, and ensure that strategic priorities are not only set but achieved.

This role offers the rare opportunity to operate at the intersection of startup energy and enterprise-level stability—combining the fast-paced innovation of a growth-focused organization with the resources, infrastructure, and mission-driven impact of an established institution.

The ideal candidate brings a proven track record of leadership and execution in areas such as payments, banking, financial services, not-for-profit, and/or education sectors. You will serve as a trusted advisor and strategic partner to the CEO, ensuring that the organization’s vision is translated into action with precision and urgency.

You will lead high-priority initiatives, manage cross-functional projects, and act as a force multiplier for the CEO—streamlining operations, enhancing communication, and ensuring accountability across the organization.

You’ll be part of a leadership team that values entrepreneurial thinking while offering the support and predictability of a mature organization—making this an ideal environment for professionals who want to innovate with purpose and scale with confidence.


KEY RESPONSIBILITIES
◦ Serve as a strategic advisor to the CEO, offering insights that drive decision-making and organizational success.
◦ Take ownership of complex challenges and deliver results with minimal oversight.
◦ Build and maintain strong relationships with internal and external stakeholders, including other C-suite executives.
◦ Lead and execute special projects and strategic initiatives from concept to completion.
◦ Optimize operational workflows and processes to enhance organizational efficiency.
◦ Maintain the highest level of confidentiality and professionalism in handling sensitive information.
◦ Proactively identify risks and implement mitigation strategies to protect the organization’s reputation and mission.
◦ Help the CEO scale including synthesizing information, tracking open loops and actions, ensuring appropriate follow-up on commitments and attending key meetings.
◦ Drive follow-through on executive decisions and ensure timely execution of action items.
◦ Prepare executive-level presentations, reports, and data analysis to support strategic initiatives.
◦ Collaborate with department heads to improve team performance and organizational alignment.
◦ Perform other duties and special projects as assigned.
◦ Facilitate change management processes by helping teams adopt new workflows, systems, or strategic priorities.
◦ Promote cross-functional alignment and clarity during periods of rapid growth or organizational transformation.
◦ Help embed a culture of agility, learning, and innovation while maintaining consistency and discipline in execution.
◦ Maximize the CEO’s productivity through smart use of tools, systems, and processes, including Microsoft Office Suite and digital platforms.
◦ Support organizational use of collaboration tools to streamline communication and project management.
◦ Create dashboards and visual reports to track progress on key initiatives, leveraging Excel, PowerPoint, and business intelligence tools.
◦ Ability to travel to support strategic initiatives, stakeholder engagement, and organizational priorities.
◦ Perform other duties and special projects as assigned.

EDUCATION & EXPERIENCE
REQUIRED:
◦ Demonstrated success and a proven track record in professional/life experience in specific job functions, projects, or industries. Military service can substitute for professional experience and/or formal education requirements such as a Bachelor’s degree or higher education in Business Administration, Management, or a related field or equivalent work experience.
◦ 10-15+ years of experience supporting C-suite executives, with a strong emphasis on execution and initiative.
◦ Demonstrated success in payments, banking, financial services, not-for-profit, and/or education enviro