Inside Part Sales Manager

Strategic and performance-focused Parts Sales Manager with responsibility for driving U.S. aftermarket parts revenue and full P&L ownership. Leads a high-performing sales team and partners cross-functionally to deliver tailored solutions to internal and external customers across the U.S. market. Responsible for developing and executing sales strategies, assist in optimizing pricing and inventory models, and expanding customer accounts to maximize profitability. Highly data-driven, with the ability to analyze performance trends, customer behavior, and margin drivers using BI reporting tools to support decision-making and strategy execution. Skilled in leveraging Salesforce CRM and BI dashboards to manage pipelines, track customer engagement, and generate actionable insights that drive revenue growth. Proven ability to strengthen customer relationships and accelerate sales performance in fast-paced, service-oriented environments.

• Own and manage the US aftermarket parts sales portfolio, ensuring alignment with revenue targets, margin goals, and strategic business objectives.
• Lead, coach, and develop a high-performing sales team, fostering accountability, performance culture, and professional growth.
• Collaborate with cross-functional teams including supply chain, finance, service, and engineering to ensure seamless customer support and efficient parts fulfillment.
• Analyze market trends and customer needs to create targeted sales strategies that drive growth in key regions and customer segments.
• Utilize Salesforce CRM to manage customer accounts, track sales performance, forecast demand, and generate data-driven insights.
• Monitor and report on sales metrics, profitability, and customer satisfaction, taking proactive steps to course-correct as needed.
• Develop and maintain strong relationships with key customers and strategic partners, acting as a trusted advisor to support long-term growth.
• Ensure Part Sales team adhere to company policies and compliance requirements across all regions and markets served.
• Support new product introductions and promotions, ensuring alignment with sales teams and marketing initiatives.
• Drive continuous improvement initiatives to streamline processes, reduce lead times, and enhance the overall customer experience.
• Lead a data-driven inside parts sales operation by reviewing BI reports daily to track sales performance, order activity, backlog, margin, and customer trends, and proactively adjust strategies to improve results.

#LI-TL1

• Bachelor’s degree in Business, Sales, Supply Chain, or a related field. 
• 5–7 years of experience in aftermarket  sales, preferably in a global or industrial environment.
• Proven experience managing P&L responsibility, with a strong understanding of financial principles and revenue/margin optimization.
• Demonstrated success leading sales teams, including coaching, performance management, and strategic direction.
• Strong proficiency in Salesforce CRM (or similar platform) for sales tracking, forecasting, and customer relationship management.
• Excellent communication and interpersonal skills, with the ability to build trust with internal teams and external customers.
• Solid analytical and problem-solving skills, including the ability to interpret data, identify trends, and develop strategic plans.
• Experience in pricing strategy and contract negotiation, including volume discounts, terms, and international account management.
• Ability to manage multiple priorities in a fast-paced, global environment, with strong organizational and time management skills.
• Valid Driver’s License
• Valid Passport
   

PREFERRED QUALIFICATIONS

• MBA or equivalent advanced degree is a plus.

BEHAVIORAL COMPENTENCIES

• Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in a problem solving situation, uses reason when dealing with emotional topics.
• Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Written Communication - Writes clearly and informative; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; exhibits