Manager, Digital Operations, Global

 

Come As You Are.

As the great Kurt Cobain* once said, “Come as you are.” BMG is committed to providing equal employment opportunities and we celebrate diversity in all forms. Equal opportunity runs deep in our core value of fairness and we are determined to create a truly inclusive work environment, where everyone can flourish. If you’re good at what you do, come as you are.

All applicants to BMG will receive equal treatment regardless of age, disability, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
*BMG is the proud representative of Kurt Cobain’s publishing catalogue, including the 1992 single ‘Come As You Are’.

 

Manager, Digital Operations, Global

New York City

BMG is a new kind of music company. Our mission is clear; to help artists and songwriters make the very most of their songs and recordings in the digital age. That’s why we offer the best creative support, provide the best access to platforms and work hard to maximize the value of each and every copyright, ensuring all our clients receive all payments promptly and accurately. We are not a technology company – though we use the best technology. We are not just a music publisher or a record label – although we offer both services. BMG is a company with service, transparency and fairness at its heart and a commitment to being the best international music company for songwriters, artists and everyone who works with us.

 

We are looking for a Global Digital Operations Manager to join our Supply Chain Operations team. Our Supply Chain Operations team ensures that BMG recordings reach music fans worldwide both physically and digitally. They are responsible for metadata and asset management for hundreds of thousands of recordings and collaborate closely with our manufacturing and distribution partners. Without them, our recorded music releases would never be heard.

 

 

What You’ll Be Doing.

• Overseeing and troubleshooting New Release deliveries to BMG’s distribution partners and direct digital retail relationships.
• Running availability and delivery reports ensuring releases have successfully delivered. Analyzing report findings, categorizing and fixing errors.
• Supporting NA production team to ensure timely delivery of all products to distribution, providing guidance and fixing system errors.
• Maintaining NA operational relationships with DSPs and providing time zone support for timed releases.
• Monitoring and fixing Apple tickets, liaising with relevant teams globally to update products in BMG and Apple’s systems.
• Managing Neighbouring Rights (PPI) registrations for North America, Australia & Brazil societies (+ others), running monthly registrations and liaising with the data team to ensure all recordings are successfully registered.
• Coordinating Neighbouring Rights registration of acquired catalogues and on-boarding of new society relations.
• Contributing knowledge and experience to improve Supply Chain process.

 

Must-Haves.

• You have previous experience working as part of a supply chain team in the music industry.
• You are experienced with iTunes xml and DDEX.
• You have strong attention to detail with a process-driven mindset.
• You have an exceptional ability to prioritize, multi-task and manage time efficiently to meet deadlines.
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