Manager One Revenue

This position provides operational management for all aspects of assigned area(s). Adheres to the philosophy, policies, procedures, goals, and budget of the assigned area(s) and Logan Health (LH). Ensures exceptional customer service and solid understanding of State and Federal regulations and requirements to assure compliance.

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Qualifications:

• Minimum of one (1) of the following required:
  • Bachelor’s degree in a related field.
  • Minimum of five (5) years’ experience within Revenue Cycle.
  • Minimum of five (5) years’ experience in healthcare operations.
• Minimum three (3) years’ leadership experience required.
• Certification(s) required by specific area:    
  • Professional Coding: CPC, CCS, CCS-P, RHIT, or RHIA
  • Facility Coding: CPC, CCS, RHIT, or RHIA
• Comprehensive knowledge of regulations related to Medicare, Medicaid and other third-party payers, HIPAA, and Compliance programs required.
• Experience in process improvement projects and processes required.  .
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Commitment to working in a team environment and maintaining confidentiality as needed.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

Management Job Duties:

Strategic Execution

Drive organizational objectives by operationalizing changes and initiatives effectively and efficiently. Proactively anticipate both the needs of Logan Health and the impact operations has on the organization’s success. Collect and analyze data, prepare and present recommendations, and explain associated benefits and risks for improving operations.

Business Acumen

Demonstrate and further develop competencies in the areas of leadership, financial management, employee engagement, human resources knowledge, organizational dynamics and governance, organizational communication, strategic planning, change management, risk management, compliance, patient safety and quality improvement.  Demonstrate professional ownership, self-development and a desire for life-long learning.

Emotional Intelligence

Serve as a role model for others by exhibiting the Logan Health core values: integrity, compassion, service, excellence and ownership. Lead and influence the team to provide outstanding customer service. Develop and foster relationships with other Logan Health leaders, departments and members of the team to support open communication, trust, transparency and collaboration.

Leadership

Creates a supportive department culture by fostering individual motivation, coaching and training for optimum job performance. Collaborates with Human Resources to develop, implement and support programs and processes that add value to Logan Health, its leadership and employees.  Leads to improve culture, employee and physician engagement, empowerment, growth and retention, while remaining committed to Logan Health’s management and prosperity for its customers, employees and community.

Job Specific Duties:

• Ensures standardized processes, procedures, and policies across Logan Health as applicable to assigned area(s).
• Develops and implements policies, procedures, and training to guide and support service, and ensures orientation and continuing education as applicable to assigned area(s).
• Ensures optimum customer service for assigned area(s). Institutes and monitors proper procedures to ensure effective communication between hospital, practices, and other system entities.
• Manages budget processes for assigned area(s).  Prepares departmental financial, operating and performance variance reports. Compiles, interprets, analyzes and communicates reports and information. 
• Works with appropriate stakeholders to ensure the highest standards of business performance.   Provides timely information regarding status of business and recommends future plans of action to improve overall business practi