Senior Coordinator, Business Development - Warsaw Hub

Company Description

Who We Are

We are a global law firm dedicated to creating advantage for our clients - on every matter, every time.

Our Warsaw Hub exemplifies this commitment. We offer a competitive edge and empower the right people to be at the forefront of technological innovation, such as AI investment, legal automation, bespoke tools, to drive transformation at Clifford Chance and create more added-value, efficient solutions for clients and the wider industry.

Joining our team means you will be part of a high-performing culture, globally recognised for the work we do and the advantage we create for world-leading clients. You’ll collaborate with the sharpest minds in the industry, working on some of the most critical legal and commercial business challenges and driving business support processes.

We focus on delivering operational excellence with specialist infrastructure and dedicated support such as, Finance, Legal and Executive administration support, , Risk and Compliance, Business Development, Branding, Marketing and Communications.
 

Job Description

The role

Clifford Chance has an ambitious global strategy which puts clients at the very heart of everything the Firm does. The Business Development ("BD") function is pivotal in making the Firm strategy a reality. BD teams collaborate strategically with partners, lawyers and other business professional functions to drive sustainable growth. The BD function supports conversion of key client and market opportunities through the development and delivery of targeted business development and marketing plans.
 

Job purpose

To work with and support colleagues in the global Business Development team across a range of tactical and operational tasks relating to client relationship management; business development; marketing campaigns and initiatives; as well as specific activities related to wider Business Development function projects.
 

Key responsibilities

Business Development Activities

• Client information and research – collating and maintaining information for clients; including descriptions of new matters, organisation charts, business structures and client strategies. This will involve liaising with other teams (e.g. Commercial Analysis), leveraging internal reports, and liaising with key client team members throughout the firm to gather information.
• Supporting the Business Development team in responding to client RFPs, including researching relevant information and coordinating document production.
• Maintaining the firm's library of capability statements, ensuring the regular updating of information as it becomes available.
• Assisting with the legal directory process inclusive of drafting the relevant legal directory submissions.
• Client Events: Supporting on the development and implementation of client events, in particular developing and maintaining targeted invitation lists and following up with participants.
• Client planning – supporting the global Business Development teams in the implementation of the client plan, including tracking actions.
• Assist with the production and delivery of internal marketing communications e.g., newsletters, intranet updates, etc.
• Support the Business Development team in developing external BD and marketing materials such as brochures and client briefings.
• Client listening – supporting the process associated with taking client feedback and using the intelligence to support the growth of the client.
• Relationship meetings – assisting with the production of relationship documents and materials ahead of meetings.
• Internal relationship communications – assisting with the creation and internal dissemination of client information.
• Internal team meetings – arranging and preparing for internal client team meetings, taking notes and following up on actions.
• Client financials – working with the Commercial Analysis Team to respond to financial information-related reporting requests.
• Client fee arrangements – maintaining fee agreements on the central database and responding to requests for fee information.
• Client reporting – collating information for and assisting with the creation of client Value Added Reports (VAR) and other relationship reports specified by the client.
• Secondments – maintaining secondment information, liaising with client secondees, arranging and assisting with briefing sessions.
• Work with PAs to create bespoke client mailing lists, providing training to PAs and fee earners on our CRM system as required.

Data Management Activities

• Support the GBU/product teams in setting up and maintaining matter capture as it is incorporated into globa